Josh Lightsey
Nixa,MO
Summary
Accomplished General Manager at Papa Murphy's Take and Bake Pizza, adept in effective negotiation and fostering positive work environments. Spearheaded strategies boosting sales and profitability, while training teams in customer assistance and money handling, ensuring high-quality standards and employee satisfaction across various roles. Demonstrates a proven track record of results through leadership and operational excellence.
Overview
15
15
years of professional experience
Work History
Sales Associate Specialist
Nasty Glass & Grow Distributor
04.2023 - Current
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
General Manager
Papa Murphy's Take and Bake Pizza
03.2020 - 04.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
District Manager of Circulation
Hutchinson New
05.2017 - 03.2020
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful locations, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions of production.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Team Lead
Papa John's Pizza
01.2010 - 05.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Associate of Arts - Psychology
Hesston College
Hesston, KS05.2013
Skills
- Effective negotiation
- Money Handling
- Store Opening and Closing
- Customer Assistance
Timeline
Sales Associate Specialist
Nasty Glass & Grow Distributor
04.2023 - Current
General Manager
Papa Murphy's Take and Bake Pizza
03.2020 - 04.2023
District Manager of Circulation
Hutchinson New
05.2017 - 03.2020
Team Lead
Papa John's Pizza
01.2010 - 05.2017
Associate of Arts - Psychology
Hesston College
Similar Profiles
JANE JACINTOJANE JACINTO
Human Resource Officer at Purchase and Grow Inc.-Teritorrial Distributor of Globe TelecomHuman Resource Officer at Purchase and Grow Inc.-Teritorrial Distributor of Globe Telecom
Keaton CulpKeaton Culp
Customer Service Representative at Whole Sale Glass DistributorCustomer Service Representative at Whole Sale Glass Distributor
Helmi AziziHelmi Azizi
Performance Digital Marketing Manager at NASTY WORLDWIDE, Agents & AgilePerformance Digital Marketing Manager at NASTY WORLDWIDE, Agents & Agile