Josh Maddox
IT Manager
Roanoke,VA
Summary
Experienced IT Manager with a strong background in leading organizational technology strategy. Skilled in installing and maintaining hardware, software, and networking updates. Successfully trains and oversees a dedicated tech team to provide efficient maintenance, troubleshooting, and IT support. Proven ability to draft organizational policies that define standards for technology oversight and use.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
IT Manager
Sitevision
Roanoke, Virginia
01.2021 - Current
- Managed server hosting department for clients on the VITA contract, as well as 2 hosting employees
- Used the following to manage Sitevision's infrastructure AWS EC2+, Ansible, terraform, Centos 7, Nagios, TLS/SSL, SQL, DNS, SSH, FTPS, Cisco ASA firewall, daemon mail server, WordPress, ColdFusion, Bitdefender, and Trend Micro
- Managed the hosting department which is responsible for maintaining the servers up time, maintaining up-to-date VITA standards for the servers, renewing VITA contracts/POs with egov, as well as coordinating support requests from clients
- Created an IT policy that blocked IP address ranges dynamically outside of the U.S from a curated list
Programmer
Clarkston Technology Solutions
Roanoke, VA
03.2018 - 06.2021
- Customized Exceedra E3 and V6 Sales Planner Application for clients such as Pfizer and Pernod Ricard
- Exceedra E3 was programmed entirely in SQL, the newer implementation was customized only vita API's, used Java and NodeJS to develop
- Used nodejs to program a file upload feature which takes an excel file then uploads and converts it into sales information which is then accessed by the sales planner
Education
B.A. - Economics
Virginia Tech
Blacksburg, VA 09.2013 - 10.2017
Skills
Team collaboration
Certification
CompTIA A
Accomplishments
- Enhanced security measures for clients under the VITA contract by introducing stricter geo-ip, vulnerability remediation, 2fa, and port security rules for the commonwealth. This was done for Virginia's goal of having all new vita clients pass all vulnerability scans with no findings.
Timeline
IT Manager
Sitevision
01.2021 - Current
Programmer
Clarkston Technology Solutions
03.2018 - 06.2021
B.A. - Economics
Virginia Tech
09.2013 - 10.2017
CompTIA A
Similar Profiles
Briana WaldronBriana Waldron
Carpenter Helper at Comer ConstructionCarpenter Helper at Comer Construction
Bree CassellBree Cassell
General Surgery Coder at EnsembleGeneral Surgery Coder at Ensemble
Samantha CraigSamantha Craig
Salon Owner/Operator at Elite Hair Studio LLCSalon Owner/Operator at Elite Hair Studio LLC