Joshua McCarty
Searcy ,AR
Summary
Dynamic professional with proven success at Microtel Hotel, excelling in customer service and problem-solving. Demonstrated ability to adapt quickly and manage time efficiently, enhancing team performance. Experience in sharpening knives/tools in kitchen environment. Skilled in critical thinking and maintaining organization under pressure, consistently achieving high satisfaction levels. Proficient in inventory management, ensuring optimal stock levels and operational efficiency.
Overview
13
13
years of professional experience
Work History
Front Desk
Microtel Hotel
Searcy, AR
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Grill Cook/line Plater and Salad Prep
Macks Fish House
Heber Springs
08.2020 - 01.2024
- Prepared a variety of grilled seafood dishes to meet menu specifications.
- Ensured food safety and sanitation standards were consistently followed.
- Operated and maintained grill equipment for optimal performance.
- Collaborated with kitchen staff to streamline service during peak hours.
- Implemented time-saving practices to enhance cooking efficiency during service hours.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Stored and handled goods correctly to maintain freshness and condition.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Grilled meats and seafood to customer specifications.
Fry Cook
KFC
Heber Springs
02.2020 - 04.2022
- Prepared and cooked menu items according to KFC standards.
- Maintained cleanliness and organization of workstations and kitchen areas.
- Adhered to food safety regulations and guidelines during food preparation.
- Operated deep fryers, grills, and other kitchen equipment efficiently.
Grill Cook and Salad Prep
Red Apple Inn and Resort
Eden Isle Arkansas
04.2017 - 01.2020
- Prepared and cooked menu items to restaurant standards, ensuring consistent quality and taste.
- Maintained cleanliness and organization of grill area, adhering to health and safety regulations.
- Collaborated with kitchen staff to streamline food preparation processes for efficiency.
- Monitored inventory levels of grill supplies, assisting in timely restocking as needed.
- Sharpen the restaurants knives and tools for precise cutting tasks
Night Manager
KFC
Heber, UT
02.2014 - 01.2018
- Supervised night operations to ensure compliance with safety and quality standards.
- Trained staff on food preparation and customer service protocols to enhance efficiency.
- Managed inventory levels, ensuring adequate stock for nightly demand.
- Implemented cash handling procedures to maintain accurate financial records during shifts.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Monitored equipment functionality, reporting issues for timely repairs and maintenance.
- Promoted teamwork by fostering a collaborative environment among night shift employees.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
- Trained and mentored new and existing staff to achieve best practices.
- Enhanced team performance by providing regular training and promoting a positive work environment.
- Maintained accurate delivery, sales and inventory records for good stock management.
Education
High School Diploma -
Heber Springs School District
Heber Springs Arkansas Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Calm under pressure
Timeline
Front Desk
Microtel Hotel
03.2024 - Current
Grill Cook/line Plater and Salad Prep
Macks Fish House
08.2020 - 01.2024
Fry Cook
KFC
02.2020 - 04.2022
Grill Cook and Salad Prep
Red Apple Inn and Resort
04.2017 - 01.2020
Night Manager
KFC
02.2014 - 01.2018
High School Diploma -
Heber Springs School District