Joshua McRae
Dallas,USA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level auto technician position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Mobile Mechanic
YourMechanic
Dallas, TX
11.2024 - Current
- Diagnosed and repaired mechanical issues for various vehicle types, ensuring optimal performance and reliability.
- Provided on-site maintenance services, improving customer convenience and satisfaction.
- Developed strong customer relationships through effective communication and transparency in service processes.
- Maintained comprehensive records of all completed work orders, facilitating accurate invoicing and recordkeeping.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
Service Tech
Triple Crown Ford
Stephenville, TX
08.2024 - 10.2024
- Performs all services, routine maintenance (oil changes, fuel filters, tire rotations, replacing fluids, lubricating parts, brakes and rotors, front and rear suspension, alignments), and repairs required for clients and UCI (Used Car Inventory) vehicles
- Completes diagnostics of all vehicles to understand and communicate repairs and the extent of damage and/or malfunctions to clients and management
- Completes all notes and documentation for all repair orders
- Seeks opportunities to recommend additional services needed based on my findings while completing diagnostics.
- Builds relationships with advisors to ensure a clear line of communication of requests and needs between myself and clients
- Stays up to date with all company policies and procedures when it comes to vehicle car and operation to make we remain in compliance
Shop Foreman (Quick Lane)
Triple Crown Ford
Stephenville, TX
01.2024 - 08.2024
- Lead, managed, and developed a team of 8 technicians in to meet quotas and improve skill sets which resulted in overall team performance
- Controlled the flow of business by effectively distributing workloads to technicians for MVI starts, MVI diagnostics, mechanical completions, etc
- Achieved daily and weekly production targets/goals, such as closed hours, hours per RO, OneCX surveys, Xtime completion, and CP ELR
- Built customer relationships by completing vehicle assessments to better understand their concerns and/or identify potential issues that may prohibit them from passing an upcoming inspection
- Ensured team remained fully staffed by producing team schedules based on workload and participating in interviews for new hires
Entry Level Tech (Quick Lane)
Triple Crown Ford
Stephenville, TX
10.2021 - 12.2023
- Performed routine maintenance and repairs required for clients
- Completed vehicle walk around inspections, noted and reported all findings to service writer
- Saved and tagged all warranty parts or cores for return to vendor
- Documented logbooks for completion of inspections, corrective action, and repairs
- Practiced and promoted teamwork at all times to enhance the work environment
Automotive Mechanic
JUST7
Dallas, TX
06.2020 - 01.2021
- Conducted routine maintenance work (oil changes, tire rotations, replacing fluids, lubricating parts, etc) on automotive vehicles
- Repaired or replaced broken or dysfunctional parts
- Maintained my work logs, repairs, and maintenance records
Automotive Tech
ADESA
Dallas, TX
06.2019 - 06.2020
- Conducted routine maintenance work on automotive vehicles gas or diesel
- Performed assigned vehicle diagnostic repairs or maintenance specific to the shop and/or factory standards
- Tested and rechecked all repairs, road test, and comebacks as assigned
- Managed all parts to perform repair or maintenance services
Maintenance Technician
SPEED ZONE
Dallas, TX
06.2018 - 03.2019
- Performed and documented routine inspections and preventative maintenance on various equipment including rides and attractions
- Responded to calls for maintenance checks and ride shutdowns, by diagnosing mechanical problems and performing repairs
- Removed and replaced worn or defective parts using hand and power tools
Education
Automotive Technology
Cedar Valley Community College
Dallas, TX05.2019
High School Diploma - undefined
Desoto High School
Desoto, TX05.2018
Skills
- Time Management
- Troubleshooting
- Customer Service
- Diagnostics
- Brake systems
- Suspension systems
- Alignment services
Timeline
Mobile Mechanic
YourMechanic
11.2024 - Current
Service Tech
Triple Crown Ford
08.2024 - 10.2024
Shop Foreman (Quick Lane)
Triple Crown Ford
01.2024 - 08.2024
Entry Level Tech (Quick Lane)
Triple Crown Ford
10.2021 - 12.2023
Automotive Mechanic
JUST7
06.2020 - 01.2021
Automotive Tech
ADESA
06.2019 - 06.2020
Maintenance Technician
SPEED ZONE
06.2018 - 03.2019
High School Diploma - undefined
Desoto High School
Automotive Technology
Cedar Valley Community College