Josh Meyer
New London,WI
Summary
Experienced in cash handling and inventory management within fast-paced environments, demonstrating proficiency in reconciling daily transactions and balancing cash registers. Developed and implemented training programs for new employees, ensuring adherence to operational standards and enhancing team performance. Managed staff scheduling and inventory control, effectively addressing customer complaints and maintaining high levels of service quality. Maintained compliance with health regulations through diligent food safety practices and organized workspaces, contributing to overall operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Bar Manager
New London Lanes
New London, Wisconsin
06.2018 - 05.2025
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained new employees to perform duties.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Monitored patron alcohol consumption to encourage safety.
Assistant Deli Manager
Festival Foods Turkey Trot
New London, WI
05.2015 - 05.2018
- Developed weekly schedules for deli staff in order to maintain adequate staffing while controlling labor costs.
- Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Supervised deli staff, ensuring proper customer service and food safety practices were followed.
- Ensured that all food items were properly labeled according to local health department regulations.
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Evaluated staff performance on a regular basis providing feedback on areas needing improvement.
- Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Distributed food to service staff for prompt delivery to customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Shift Manager
Festival Foods Turkey Trot
New London, Wisconsin
05.2008 - 05.2018
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Responded quickly and effectively to emergency situations as they arose.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Resolved conflicts between employees or customers in a professional manner.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Resolved conflicts between staff members in a professional manner.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Monitored store operations to ensure compliance with company policies and procedures.
- Helped employees accomplish tasks during peak periods.
- Coached employees on interactions with customers to drive exceptional service.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Directed and led employees and team members on effective operations, methods and procedures.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Bar Manager
Shamrock Heights Golf Course
New London, Wisconsin
03.1999 - 04.2008
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Restocked beer and liquor regularly and after special events.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
Education
High School Diploma -
New London High School
New London, Wisconsin05-2004
Some College (No Degree) - Hotel, Resort and Restaurant Management
Fox Valley Technical College
Appleton, WISkills
- Cash handling
- Inventory management
- Employee training
- Customer service
Certification
- Liquor license
- Food Manager License
Timeline
Bar Manager
New London Lanes
06.2018 - 05.2025
Assistant Deli Manager
Festival Foods Turkey Trot
05.2015 - 05.2018
Shift Manager
Festival Foods Turkey Trot
05.2008 - 05.2018
Bar Manager
Shamrock Heights Golf Course
03.1999 - 04.2008
High School Diploma -
New London High School
Some College (No Degree) - Hotel, Resort and Restaurant Management
Fox Valley Technical College