Josh Mikus
Newport Beach,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Research Internship, Long/Short Equities
MALATAI CAPITAL
New York City, NY
06.2024 - 08.2024
- Operated in a fast-paced, high-pressure environment, managing critical data to support timely, strategic decision-making.
- Conducted in-depth investigations and risk assessments on various entities, developing rapid-response strategies to dynamic situations.
- Communicated complex information clearly and concisely through written reports and presentations.
- Collaborated closely with team members to assess real-time developments and prioritize actions under time-sensitive conditions.
- Developed comprehensive financial models to forecast market trends, resulting in actionable insights that improved investment strategies.
Pool & Beach Supervisor
SURF AND SAND
Laguna Beach, CA
02.2023 - 08.2023
- Supervised a team of attendants and servers to ensure guest satisfaction through maintaining high service standards.
- Fostered a positive and engaging atmosphere for guests, leading to increased visitor satisfaction and repeat customers.
- Monitored beach conditions and safety metrics, enabling timely interventions that significantly reduced incident reports.
Beach Server
SURF AND SAND
Laguna Beach, CA
02.2022 - 08.2022
- Delivered exceptional customer service as a beach server, fostering a welcoming atmosphere that encouraged repeat business and customer loyalty.
- Collaborated with kitchen staff to ensure timely food delivery, creating a seamless dining experience that contributed to positive customer reviews.
- Cultivated strong relationships with guests, enhancing their beach experience and encouraging a friendly environment that led to increased customer satisfaction.
Pool & Beach Attendant
SURF AND SAND
Laguna Beach, CA
04.2021 - 08.2021
- Worked closely with fellow servers to manage high-volume shifts, ensuring all guests received timely attention and maintaining service standards.
- Fostered a welcoming environment for guests, ensuring their needs were met with a friendly attitude and prompt service.
- Coordinated with team members to set up beach chairs for resort guests, fostering teamwork and maintaining high standards.
- Monitored guest feedback to identify service gaps, implementing changes that resulted in noticeable improvements in customer satisfaction.
Education
Political Economics - Concentration in Financial Economics
UNIVERSITY OF CALIFORNIA, BERKELEY
Berkeley12.2025
Timeline
Research Internship, Long/Short Equities
MALATAI CAPITAL
06.2024 - 08.2024
Pool & Beach Supervisor
SURF AND SAND
02.2023 - 08.2023
Beach Server
SURF AND SAND
02.2022 - 08.2022
Pool & Beach Attendant
SURF AND SAND
04.2021 - 08.2021
Political Economics - Concentration in Financial Economics
UNIVERSITY OF CALIFORNIA, BERKELEY