Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Turner

Pittsburg,CA

Summary

Organized HR/ Admin Asst/ Medical Records Clerk with over 15 + years experience with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

19
19
years of professional experience

Work History

HR/Admin Asst.

Wellpath/ Sonoma County Jail
10.2021 - Current
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Maintained staff directory and company policy handbook for human resources department.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Scheduled office meetings and client appointments for staff teams.
  • Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
  • Increased efficiency by implementing new processes and providing administrative support to management.

Interim Health Service Administrator

Wellpath/ Sonoma County Jail
09.2023 - 12.2023
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.

Medical Records Clerk

Wellpath/Alameda County Jail
10.2016 - 01.2022
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Received and routed medical records.
  • Received and processed medical records requests.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Sorted materials and file according to guidelines.
  • Audited records for accuracy.
  • Reviewed charts and flag incomplete or inaccurate information.
  • Input data into computer programs and filing systems.
  • Interacted and communicated easily with department personnel and public.

Medical Records Clerk

Corizon Healthcare/Alameda County Jail
03.2005 - 09.2016
  • Received and routed medical records.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Obtained patient releases for dissemination of information.
  • Input data into computer programs and filing systems.
  • Responded to materials requests and retrieved necessary information.
  • Reviewed charts and flag incomplete or inaccurate information.
  • Received and processed medical records requests.

Handler

Fedex Corp
10.2012 - 04.2013
  • Established long-term customer relationships through prompt and courteous service.
  • Picked up incoming stock and delivered materials to designated locations.
  • Divided cargo received by account number and intended location.
  • Filled out documentation for each shift on time and with accuracy.
  • Lifted up to 60 pounds on a regular basis.

Service Deli Clerk

Safeway
05.2011 - 02.2012
  • Maintained calm and professional demeanor in all situations.
  • Responded to telephone inquiries regarding available products and services.
  • Kept work areas clean, neat and sanitized according to requirements.
  • Provided exceptional customer service to all guests, even in peak business periods.
  • Received payment via cash, check, card or mobile payment and processed accurately.
  • Prepared orders according to customer preferences.
  • Effectively listened to, understood and clarified guest concerns and issues.

Education

High School Diploma - undefined

John F. Kennedy High School
Richmond, CA

Bachelor of Science - Health Care Administration

Grand Canyon University
Phoenix, AZ
2021

Skills

  • Customer service
  • Accurate money handling
  • Team leadership
  • Compliance standards
  • Microsoft Office Suite
  • Thrives in fast-paced environment
  • Ordering and invoicing
  • Microsoft Excel
  • Multitasking
  • Strong communication skills
  • Courteous, professional demeanor
  • Excellent judgment
  • Scheduling for department
  • EMR / EHR
  • Medical office administration
  • Medical terminology understanding

Timeline

Interim Health Service Administrator

Wellpath/ Sonoma County Jail
09.2023 - 12.2023

HR/Admin Asst.

Wellpath/ Sonoma County Jail
10.2021 - Current

Medical Records Clerk

Wellpath/Alameda County Jail
10.2016 - 01.2022

Handler

Fedex Corp
10.2012 - 04.2013

Service Deli Clerk

Safeway
05.2011 - 02.2012

Medical Records Clerk

Corizon Healthcare/Alameda County Jail
03.2005 - 09.2016

High School Diploma - undefined

John F. Kennedy High School

Bachelor of Science - Health Care Administration

Grand Canyon University

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Kimberly Turner