Summary
Overview
Work History
Education
Skills
Professional Highlight
About Me
Niche Skills
Coursework
Timeline
Generic

Josh Monell

Saratoga Springs,NY

Summary

Dynamic professional with a proven track record in customer service, management, and cash

flow management. Skilled in fostering vendor and client relationships, training teams, and

optimizing time management. Excels in both independent and collaborative work settings,

adaptable to in-office or virtual environments.

Overview

5
5
years of professional experience

Work History

Election Process Engineer

Fort Orange Press
Albany, New York
04.2026 - Current
  • Designed and optimized manufacturing processes to enhance operational efficiency.
  • Implemented quality assurance protocols to maintain product standards consistently.
  • Managed Vote-By-Mail Initiatives throughout 13 Different States, including the City of NY
  • Worked cross functional between the sales team and the operations team to meet deadlines, produce flawless VBM jobs, and keep giving elections customers the support they need.
  • Worked with various Secretaries of states to develop plans & logistics of ballot material.

Digital Workflow Manager

Fort Orange Press
Albany, New York
01.2026 - Current
  • Lead a pre-press team of five individuals processing hundreds of thousands of pieces of commercial mail and millions of election ballots
  • Processes and quality control check of ballots for over 1000 municipalities across 13 different states
  • Restructured pre-press team to include an in-house data specialist, eliminating a third-party vendor, saving the company six figures a year.

Real Estate Agent

Premier Homes Elite Realty
Mechanicville, New York
11.2025 - Current
  • Guided clients through property listings and market conditions.
  • Assisted buyers in completing purchase agreements and negotiations.
  • Conducted property showings and open houses for potential buyers.

Digital Workflow Manager

Fort Orange Press
Albany, NY
01.2026 - 04.2026
  • Work directly with the CSO to manage and hold accountable third-party development teams across the country.
  • Led project planning sessions weekly to define scope, deliverables & Timelines
  • Coordinated cross-functional teams to ensure alignment and collaboration.
  • Implemented project scheduling using project management software for tracking progress, missed deadlines, and completion

Platform Expert

The Mailworks
Menands, New York
08.2025 - 11.2025
  • Myself and two others designed this department, along with the roles and duties
  • surrounding it, with the full backing of the CEO.
  • Worked directly in our external portal to become an expert on the platform.
  • Worked directly with clients, both new and recurring, to train them on the external portal
  • for order placement, invoice payment, and campaign assistance.
  • Held weekly training seminars with clientele to effectively train all new clients in the same
  • way, to ensure accuracy.
  • Trained, and was the face behind our client-facing AI ChatBot for all questions, comments,
  • and concerns for our new and improved portal.
  • Trained all current and new employees of The Mailworks on the portal.

Procurement Manager

The Mailworks
Menands, New York
01.2024 - 11.2025
  • Managed supplier relationships to ensure timely delivery of quality materials.
  • Developed procurement strategies to optimize purchasing processes and reduce costs.
  • Conducted market research to identify potential suppliers and evaluate offerings.
  • Collaborated with cross-functional teams to align procurement needs with business goals.
  • Monitored inventory levels to maintain optimal stock and prevent shortages.
  • Managed the procurement process from purchase order generation to delivery of goods or services.
  • Built long-term relationships with company vendors and suppliers to secure optimal prices.
  • Investigated discrepancies between purchase orders and invoices received from vendors.

Production Specialist

The Mailworks
Menands, New York
01.2024 - 01.2024
  • Report directly to the director of production with any issues and/or positives happening on the floor.
  • Guided a team of 5 to 10 individuals to complete all production assistant tasks.
  • Trained each and every new employee hired for the low-level production tasks.

Production Assistant

The Mailworks
Menands, New York
09.2023 - 01.2024
  • Worked with the production supervisors on the daily run of work.
  • I worked in a team of three people daily to complete all tasks.
  • I learned more processes than documented in my job description to open the doors of opportunity.

Closing Coordinator

Target
Latham, NY
05.2023 - 08.2023
  • Managed closing operations ensuring compliance with company policies and procedures.
  • Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
  • Managed a team of 10 or more guest relations employees on the closing shift.
  • Completed the final walkthrough, and the alarm was set with the store's closing manager.

Cash Office Clerk

Target
Latham, New York
05.2023 - 08.2023
  • Reconciled cash drawers to ensure balanced accounts daily.
  • Managed cash office operations while maintaining confidentiality and security.
  • Prepared and checked cashier register tills.
  • Processed cash transactions accurately following company guidelines.

Customer Servic

Target
Latham, New York
11.2021 - 05.2023
  • Assisted with training new team members on proper guest service techniques.
  • Handled customer complaints with professionalism and empathy.
  • Processed customer transactions efficiently at a busy retail environment.

Crew

Mcdonalds
Mechanicville, New York
06.2021 - 11.2021
  • Operated kitchen equipment and maintained cleanliness standards.
  • Provided exceptional customer service to enhance guest experiences.
  • Managed inventory by restocking supplies and monitoring expiration dates.
  • Handled cash transactions accurately and efficiently at the register.
  • Maintained a positive attitude while resolving customer concerns promptly.

Education

High School Diploma -

Stillwater High School
Stillwater, NY
06-2023

Skills

  • Platform expertise
  • Supplier relationship management
  • Procurement strategies
  • Inventory management
  • Employee training
  • Market research
  • Problem solving
  • Client training
  • Cash reconciliation
  • Communication
  • Basic math
  • Multitasking Abilities

Professional Highlight

In 2024, I served as one of the project managers leading a large-scale plant relocation. The project involved transferring over 50 office spaces and high-value production equipment, collectively valued at over $10 million and weighing several thousand pounds, to a new facility. The relocation was completed on schedule and in full compliance with all standard operating procedures and CEO directives. During a critical phase of the move, while the executive team was overseas, I assumed full responsibility for finalizing the transition. This included vacating our previous 50,000 sqft facility, which had been operational for 27 years, within a one-month timeframe. Throughout the project, I coordinated both internal and external logistics across multiple time zones, including an eight hour difference with the executive team. I worked closely with operations management to ensure the timely and secure delivery of all equipment and office assets. One of the most significant challenges occurred just 72 hours before completion, when our company truck became inoperable. I quickly implemented an alternative solution that resolved the issue without placing a financial strain on the accounting team. Throughout the relocation, I collaborated directly with the CEO, CFO, CSO, VP of Administration, and VP of Operations to ensure that each department received its required assets on time. I dedicated hundreds of hours of overtime to ensure the project met its completion deadline and maintained continuity across all business functions.

About Me

I have not attended secondary school after my highschool graduation, I went directly into the workforce. I have proven myself to all of my employers and my real estate brokerage. I have persevered through the lack of a degree and have been able to excel my career at record breaking speed due to my drive for more.

Niche Skills

  • Proficient in Microsoft office suite
  • Excels greatly in SmartsheetGoogle Drive suite trained
  • Proficient in AI utilization
  • Ability to set up specialized workflows
  • Ability to Sell

Coursework

  • Proficiency in Microsoft Excel
  • Google (G-Suite) Mastery
  • Intercom Academy
  • Smartsheet Mastery
  • Asanaverse for Asana Ambassadors
  • ClickUp Mastery
  • NYS Real Estate Salesperson 77hr Course
  • Python Script For beginners

Timeline

Election Process Engineer

Fort Orange Press
04.2026 - Current

Digital Workflow Manager

Fort Orange Press
01.2026 - 04.2026

Digital Workflow Manager

Fort Orange Press
01.2026 - Current

Real Estate Agent

Premier Homes Elite Realty
11.2025 - Current

Platform Expert

The Mailworks
08.2025 - 11.2025

Procurement Manager

The Mailworks
01.2024 - 11.2025

Production Specialist

The Mailworks
01.2024 - 01.2024

Production Assistant

The Mailworks
09.2023 - 01.2024

Closing Coordinator

Target
05.2023 - 08.2023

Cash Office Clerk

Target
05.2023 - 08.2023

Customer Servic

Target
11.2021 - 05.2023

Crew

Mcdonalds
06.2021 - 11.2021

High School Diploma -

Stillwater High School
Josh Monell