Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Suman Khanal

West Hartford,CT

Summary

Motivated and eager to acquire new skills, prepared to excel in any situation. Effectively interacts with professionals at all levels using a tactful approach. Accustomed to handling confidential records with a high level of responsibility. Possesses a versatile nature and maintains a good sense of humor in any circumstance. Ability to transcend cultural differences showcases passion and dedication for the job.

Overview

1
1
year of professional experience

Work History

Process Guide Assistant

Amazon
07.2024 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Assist in overseeing daily warehouse processes, ensuring accurate and efficient order picking, packing, and shipping operations.
  • Guide and support warehouse staff in following standard operating procedures (SOPs) to maintain workflow efficiency and safety compliance.
  • Monitor inventory levels and assist in stock management activities, including restocking, counting, and updating inventory records.
  • Collaborate with team leaders and supervisors to troubleshoot and resolve any workflow or operational issues.
  • Conduct periodic quality checks to ensure items meet quality standards before shipping and that correct items are picked and packed.
  • Train new employees on warehouse processes, safety protocols, and use of equipment to promote safe and efficient work environment.
  • Communicate effectively with other departments to ensure timely product availability and address any operational concerns.

Fulfillment Associate

Amazon
01.2024 - 06.2024
  • Efficiently received, sorted, and stored inventory to maintain organized stock and optimize product accessibility.
  • Accurately picked and packed customer orders using handheld scanners, ensuring correct items and secure packaging.
  • Assisted with order staging and loading, supporting timely dispatch to meet delivery deadlines.
  • Conducted quality checks and assisted with inventory audits to ensure accuracy and inventory integrity.
  • Adhered to safety protocols and maintained cleanliness in a fast-paced warehouse environment.
  • Followed safety protocols to minimize workplace accidents.

Sales Associate

Best Wireless (Verizon Retailer)
08.2023 - 12.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
  • Boosted customer satisfaction and conversion rate to 55% levels through exceptional service, addressing concerns promptly, and providing welcoming store environment
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings
  • Exceeded monthly sales target of 25,000 to almost 37,000 consistently by implementing effective sales strategies and maintaining high level of product knowledge
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
  • Generated new sales leads to achieve and exceed monthly sales goals.

Education

MBA - General Studies

Johnson & Wales University / Master's of Business Administration
05.2019

Skills

  • Workflow Optimization
  • Platform expertise
  • Microsoft 365
  • General Office Skills
  • Analytics
  • Communication
  • Inventory
  • Time Management
  • Attendance Tracking
  • Process Documentation

Accomplishments

  • Efficiently ran all of the accounting allowing the owner to focus more on the company
  • Involved in increasing sales
  • Organized big events for young people; develop skills, concerned to careers
  • Supervised small groups and employees in create solutions, not problems
  • Developed good attitude working directly with people, offering an atmosphere to relax
  • Great customer service; able to multi-task
  • Increase sales by giving big support to customers, and answering questions
  • Rapidly learned and applied computer programs like QuickBooks

Timeline

Process Guide Assistant

Amazon
07.2024 - Current

Fulfillment Associate

Amazon
01.2024 - 06.2024

Sales Associate

Best Wireless (Verizon Retailer)
08.2023 - 12.2023

MBA - General Studies

Johnson & Wales University / Master's of Business Administration

Similar Profiles

CREATE PROFILE
Suman Khanal