Micah Cochran
CA
Summary
Qualified Process Guide with proven ability to streamline workflows and improve operational efficiency. Successfully led multiple process improvement initiatives, resulting in enhanced team productivity. Demonstrated expertise in process mapping and continuous improvement. Monitoring pick backlogs to maintain 4.5 hours. Mentoring abilities, having successfully guided teams and managers in operational excellence and data-driven decision-making. proficient in time management, team leadership, and problem-solving, consistently driving improvements in order processing and package sorting efficiency.
Overview
3
3
years of professional experience
Work History
Process Guide/ Stretch Process Assistant T3
Amazon
01.2022 - Current
- Reduced error rates by implementing robust quality control measures within critical processes. Finding new ways to decrease DPMO and keep under threshold.
- Coached employees on best practices for maintaining high-quality standards throughout all processes. Keeping all GCAs clear by coaching each employee on standard work procedures.
- Monitoring pick backlogs to maintain 4.5 hours along with monitoring PUAs ensuring the pick team is not over picking or uder picking.
- Trained other process assistants and mangers to learn the pick process. Career advancement, fostering a pipeline of future leaders within the organization.
Education
High School Diploma -
Hanford High School
Hanford, CA12-2023
Skills
- Standard operating procedures training other process assistant and managers in the pick department
- Proficient in excel and microsoft word
- Bi-lingual English and Portuguese
- Coaching and mentoring making sure AAs stay on task and maintain fallowing standard work with missing out items and scanning wrong asins
- Workflow optimization
Timeline
Process Guide/ Stretch Process Assistant T3
Amazon
01.2022 - Current
High School Diploma -
Hanford High School
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