Josh Montoya

• Led by example in coaching, sales, and customer service.
• Recruited and developed a high-culture team.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delegated tasks to ensure my time was spent doing the most impactful tasks.

Learned to be proactive in my self-marketing as I built my client base.

• Created a welcoming and inclusive environment our 18,000+ members.
• Resolved customer service issues promptly, while always striving to go above and beyond in service.

• Built value for in our car detailing service in order to generate an upsell while adding a premier service to the customer's experience.
• Organized work schedules, on-boarded, and cultivated camaraderie amongst the staff.

• Acquired a passion for attention to detail.