Summary
Overview
Work History
Education
Skills
Timeline
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Josh  Nash

Josh Nash

Nashville,TN

Summary

Results-oriented professional with a diverse background in guest services and performance arts. Expertise in enhancing guest experiences and fostering brand loyalty. Proven ability in building relationships and adapting to dynamic environments, ensuring exceptional service delivery in luxury hospitality.

Overview

5
5
years of professional experience

Work History

Guest Service Agent

Concord Hospitality Enterprises Company
Nashville, TN
07.2025 - Current
  • Delivered exceptional guest service in luxury hotel, fostering positive first impressions and encouraging repeat visits
  • Engaged with guests to assess needs and recommend tailored hotel services, local attractions, and amenities
  • Resolved guest concerns calmly and professionally, ensuring satisfaction and upholding brand standards
  • Communicated clearly with guests, management, and internal teams to ensure seamless service
  • Managed multiple priorities in a fast-paced environment while maintaining attention to detail

Server

Vandelay Hospitality
Dallas , TX
06.2024 - 01.2025
  • Recommended menu items and specials aligned with guest preferences to enhance dining experience
  • Built rapport with guests to provide personalized dining experiences and increase satisfaction
  • Managed multiple tables simultaneously while maintaining quality service and professionalism
  • Addressed objections and special requests promptly to ensure guest satisfaction
  • Worked in high-pressure environments where performance directly impacted earnings

Musician & Performer

Freelance
Los Angeles, California
08.2020 - 06.2024
  • Promoted performances and engaged audiences through confident communication and effective personal branding strategies
  • Built relationships with venues, event coordinators, and audiences to secure repeat opportunities
  • Demonstrated self-motivation, discipline, and consistency in a competitive performance-based field
  • Adapted performances to audience preferences and event needs
  • Managed social media presence to actively engage audiences and increase event visibility.
  • Traveled extensively to perform at various venues around the country.

Education

Bachelor of Arts - Music

Pepperdine University
Malibu, CA
04-2024

Skills

Leadership

Relationship Building

Territory Sales Support

Promotional Execution

Account Development

Sales Reporting

Product Knowledge

Negotiation Fundamentals

Independent Work

Goal-Oriented Performance

Microsoft Office

  • Building Rapport with Decision Makers
  • Customer Needs Assessment
  • Professional Follow-Up & Responsiveness
  • Goal-Oriented & Results-Driven
  • Independent & Remote Work Capability
  • Time & Route Management
  • Problem-Solving Approach
  • Adaptability in Fast-Paced Environments
  • Positive Energy & Coachability

Timeline

Guest Service Agent

Concord Hospitality Enterprises Company
07.2025 - Current

Server

Vandelay Hospitality
06.2024 - 01.2025

Musician & Performer

Freelance
08.2020 - 06.2024

Bachelor of Arts - Music

Pepperdine University
Josh Nash