Josh Nielsen
Phoenix,AZ
Summary
Diligent Desired Position with background in managing deli operations and ensuring customer satisfaction. Demonstrated success in maintaining high standards of food safety and quality. Utilized effective communication and organizational skills to enhance team performance and streamline processes.
Well-organized Job Title skilled at providing customers with accurate and quick service. Offering Number years of experience in customer service, preparing Type food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
2021
2021
years of professional experience
Work History
Senior Deli Clerk
Sprouts Farmers Market Inc, Grocery
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Conducted weekly inventory audits to proactively identify potential stock issues before they impacted sales performance.
- Ensured accurate pricing of all deli items through diligent label maintenance and verification procedures.
- Demonstrated versatility by working effectively in various roles within the deli department as required.
- Assisted in training new deli clerks, sharing best practices and providing ongoing support.
- Utilized advanced slicing techniques to efficiently process meats and cheeses, minimizing waste while maximizing yield per item.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Deli Clerk
Safeway
Phoenix, AZ
11.2015 - 11.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Offered product samples to customers, generating additional sales through taste-testing.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
- Offered samples of new products to customers, directly contributing to higher product visibility and sales.
- Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
- Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
- Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
- Replenished serving stations with fresh food and cleaned up spills.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
GED - General Studies
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05.1999
Skills
Was always professional with customers, and always well liked because my level of expertise and professionalism Have always been the best, if not one of the best slicers at all places I've worked
Timeline
Deli Clerk
Safeway
11.2015 - 11.2020
Senior Deli Clerk
Sprouts Farmers Market Inc, Grocery
GED - General Studies
Maricopa Community Colleges, Rio Salado Community College