Josh Palatine
Salt Lake City
Summary
Outgoing and coachable professional with a strong foundation in sales, communication, and client-facing roles. Passionate about helping people and thriving in high-energy, fast-paced environments. Equipped with years of experience in leadership, team collaboration, and relationship-building across coaching, hospitality, and client services. Eager to bring a positive, competitive mindset to a sales development team.
Overview
6
6
years of professional experience
Work History
Client Experience Lead
Lux Catering & Events
03.2024 - Current
- Manage front-of-house operations for one of Utah’s top catering companies, engaging clients and ensuring smooth, high-quality service.
- Coordinate event logistics, maintain cost controls, and deliver elevated client experiences under pressure.
- Demonstrated ability to connect with new people quickly and build lasting relationships.
Performance Coach & Coordinator
Olympic Federation of Ireland
12.2023 - Current
- Serve as lead coach for Olympic snowboarder Seamus O’Connor, overseeing training, logistics, and communication.
- Represented the federation in public-facing roles, demonstrating confidence and clarity in messaging.
- Juggled multiple priorities while maintaining consistent performance and focus under pressure.
Snowboard Coach
Woodward Park City
11.2022 - 05.2023
- Delivered group and one-on-one coaching, tailoring communication to different learning styles.
- Built strong rapport with clients and families, leading to high return rates and referrals.
- Balanced performance goals with fun and energy—core values that translate well to a sales team environment.
Full-Time Nanny/Tutor
Care.com
01.2021 - 07.2021
- Managed a household of five children with care and adaptability, developing schedules and educational plans.
Sous Chef
VineWood Catering
06.2019 - 12.2019
- Delivered on high expectations in a fast-paced environment, working large-scale events and managing staff.
Education
Bachelor of Arts - International Business
Arizona State University, W. P. Carey School of Business
Tempe, AZ08.2024
Skills
- Strong phone and interpersonal communication
- Outgoing
- Competitive
- Highly coachable
- Proven ability to qualify and convert leads
- Proficient in Microsoft Excel
- Proficient in SQL
- Proficient in CRM tools
- Experienced in collaborative, cross-functional teams
- Fluent in email outreach
- Fluent in client communication strategies
- Passionate about team wins
- Passionate about peer success
Leadership Volunteer Experience
- Hser Ner Moo Community Center, Teaching Assistant, 01/20, 01/21, Led after-school learning activities, combining education with mentorship.
- Habitat for Humanity, Volunteer, 01/17, 07/18, Supported construction projects and warehouse logistics for underserved communities.
Skills Traits
- Strong phone and interpersonal communication
- Outgoing, competitive, and highly coachable
- Proven ability to qualify and convert leads (in coaching, client services, and team settings)
- Proficient in Microsoft Excel, SQL, and CRM tools
- Experienced in collaborative, cross-functional teams
- Fluent in email outreach and client communication strategies
- Passionate about team wins and peer success
Timeline
Client Experience Lead
Lux Catering & Events
03.2024 - Current
Performance Coach & Coordinator
Olympic Federation of Ireland
12.2023 - Current
Snowboard Coach
Woodward Park City
11.2022 - 05.2023
Full-Time Nanny/Tutor
Care.com
01.2021 - 07.2021
Sous Chef
VineWood Catering
06.2019 - 12.2019
Bachelor of Arts - International Business
Arizona State University, W. P. Carey School of Business
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