Summary
Overview
Work History
Education
Skills
Timeline
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Josh Panelo

Santa Rosa,CA

Summary

To become a Reserve FireFighter with the Novato Fire District while completing EMT Certification, Firefighter 1 Certification, and Paramedic License

Overview

10
10
years of professional experience

Work History

Bartender

Hopmonk Tavern
07.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Promoted safe environments for guests by consistently monitoring alcohol consumption patterns and intervening when necessary.
  • Effectively handled high-pressure situations during peak hours without compromising quality of customer service or drink preparation.

Busser/Head Food Runner

BJ's Restaurant & Brewhouse
08.2017 - 06.2018
  • Trained new staff in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Streamlined communication between kitchen and serving staff, enhancing overall efficiency during busy periods.

Shift Supervisor

Round Table Pizza, Inc
01.2015 - 06.2017
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Santa Rosa Junior College
Santa Rosa, CA

Bachelor of Science - Marketing

Sonoma State University
Rohnert Park, CA
12.2021

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • EMR Certification
  • CPR Certification
  • Customer service expertise
  • Strong multitasking
  • Highly reliable
  • Attention to Detail
  • Adaptability
  • Public speaking experience
  • Good under pressure

Timeline

Bartender

Hopmonk Tavern
07.2018 - Current

Busser/Head Food Runner

BJ's Restaurant & Brewhouse
08.2017 - 06.2018

Shift Supervisor

Round Table Pizza, Inc
01.2015 - 06.2017

Santa Rosa Junior College

Bachelor of Science - Marketing

Sonoma State University

Santa Rosa Junior College

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