Josh Pratt
Binghamton,NY
Summary
Dynamic professional with extensive experience in logistics and team leadership, notably at FedEx. Proven expertise in route optimization and customer service, ensuring timely and accurate deliveries. Recognized for problem-solving abilities and meticulous attention to detail, consistently achieving high customer satisfaction in fast-paced environments. Reliable and dedicated to excellence in every task.
Overview
12
12
years of professional experience
Work History
Delivery Driver
FedEx
Binghamton, NY
09.2023 - Current
- Executed efficient loading of trucks, mapped out fastest delivery routes, and accurately delivered packages to specified destinations.
Crew Chief
Servpro
Binghamton, NY
11.2019 - 09.2023
- Directed daily operations by providing job plans and guiding a team of 1 to 10 crew members.
- Supported customers during challenging situations, including floods, fires, and personal losses.
- Ensured complete customer satisfaction by overseeing project completion and accurately documenting outcomes for insurance purposes.
- Oversaw comprehensive cleanup operations, including mold and blood removal, ensuring adherence to industry standards.
- Conducted water extraction and meticulously managed inventory of customers' belongings for optimal restoration.
- Obtained certifications in water and mold remediation, ensuring compliance with industry standards.
Merchandiser
PepsiCo
Horseheads, NY
02.2015 - 08.2019
- Maintained adequate stock levels by accurately writing and processing store orders.
- Stocked shelves efficiently to meet managerial standards and enhance store presentation.
- Resolved customer inquiries and ensured satisfaction through effective communication.
- Maintained a clean and organized work area to ensure efficient inventory management.
Overnight Stocker
Weis
Binghamton, NY
09.2013 - 02.2015
- Oversaw nightly team operations by delegating tasks effectively and fostering a customer-focused environment.
- Generated orders to maintain optimal inventory levels and ensure continuous shelf availability.
- Led a team of 4 members as the overnight assistant manager, ensuring efficient stock management and team coordination.
Roofer
R Tech Roofing Company
Binghamton, NY
05.2013 - 08.2013
- Executed roof demolition and repair, ensuring structural integrity and safety.
- Maintained a clean and hazard-free work environment by removing dangerous materials from the site.
Education
Some College (No Degree) - Sports Management
Alfred State
Alfred, NYSkills
- Route optimization
- Package handling
- Delivery logistics
- Vehicle maintenance
- Inventory management
- Customer service
- Problem solving
- Time management
- Safe driving
- Heavy lifting
- Multitasking and organization
- Team leadership
- Attention to detail
- Punctual and reliable
Timeline
Delivery Driver
FedEx
09.2023 - Current
Crew Chief
Servpro
11.2019 - 09.2023
Merchandiser
PepsiCo
02.2015 - 08.2019
Overnight Stocker
Weis
09.2013 - 02.2015
Roofer
R Tech Roofing Company
05.2013 - 08.2013
Some College (No Degree) - Sports Management
Alfred State
Similar Profiles
Melissa MidiriMelissa Midiri
Package Handler at FedExPackage Handler at FedEx
Darrin LapthornDarrin Lapthorn
Package Handler at FedExPackage Handler at FedEx
Samantha GourleySamantha Gourley
Package Handler Trainer at FedExPackage Handler Trainer at FedEx
Antonrio RobinsonAntonrio Robinson
Material Handler at FedExMaterial Handler at FedEx
Juliana ConlonJuliana Conlon
Salon Assistant at Curl EvolutionSalon Assistant at Curl Evolution