Josh Ramirez
Suspension Specialist
Highland,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Diesel Suspension Specialist
Superior Truck Alignment
Fontana, CA
01.2010 - 04.2023
- Inspected vehicle systems to assess function and uncover defects.
- Installed new systems and components on vehicles.
- Troubleshot and diagnosed problems with brakes, steering.
- Tested and adjusted suspension to foster proper performance.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Determined cost-effective solutions to mechanical issues, saving company money.
Assistant Store Manager
Radioshack
Ontario, CA
10.2006 - 12.2009
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Customer Service Representative
Circuit City Stores
Montclair, CA
11.2005 - 09.2006
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Pizza Delivery Driver/Pizza Cook
Little Caesars Pizza
Chino Hills, CA
07.2002 - 04.2005
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
Customer Service Associate
KB Toys
Montclair, CA
11.2000 - 03.2002
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Ruben S. Ayala High School
Chino, CA 08.1998 - 06.2001
Skills
Decision-Making
Problem-Solving
Maintenance and Repair
Cultural Awareness
Attention to Detail
Teamwork and Collaboration
Timeline
Diesel Suspension Specialist
Superior Truck Alignment
01.2010 - 04.2023
Assistant Store Manager
Radioshack
10.2006 - 12.2009
Customer Service Representative
Circuit City Stores
11.2005 - 09.2006
Pizza Delivery Driver/Pizza Cook
Little Caesars Pizza
07.2002 - 04.2005
Customer Service Associate
KB Toys
11.2000 - 03.2002
High School Diploma -
Ruben S. Ayala High School
08.1998 - 06.2001