Josh Riemer
Orlando
Summary
Detail-oriented professional with experience in ride safety and team collaboration. Skilled in technical aptitude and analytical thinking, contributing to seamless operations and elevated guest satisfaction in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Ride Attendant
Universal Orlando Resort
Orlando
09.2025 - Current
- Ensured guest safety by monitoring ride operations and enforcing safety guidelines.
- Facilitated efficient boarding and disembarking for guests, ensuring a smooth experience.
- Coordinated with team members to optimize ride queues and elevate guest satisfaction.
- Provided excellent customer service by addressing guest concerns promptly and courteously.
- Informed guests about features and benefits of rides and attractions, enhancing their overall enjoyment.
- Maintained cleanliness and organization of ride areas to promote a welcoming environment.
- Followed up with guests after their visit to make sure they had an enjoyable experience.
1st Assistant Camera
Freelance
Orlando
01.2021 - Current
- Adjusted settings on cameras, such as ISO speed, shutter speed, and white balance based on the scene being filmed.
- Verified focus and exposure on all lenses prior to shooting, contributing to high-quality footage.
- Supported camera operators in setting up and maintaining filming equipment for optimal performance.
- Collaborated with crew to ensure smooth workflow during production shoots.
- Oversaw camera accessories and equipment inventory, ensuring availability for seamless project execution.
- Assisted in troubleshooting technical issues during live shoots and recordings.
- Set up cameras on cranes, tripods, dollies, jibs, sliders, etc.
- Tracked camera department inventory and ordered necessary supplies.
Team Member
Sub Zero Nitrogen Ice Cream
Parkland
03.2016 - 02.2019
- Supported customer service by promptly addressing inquiries and resolving issues to improve customer satisfaction.
- Collaborated with team members to ensure a clean and organized workspace, enhancing overall team efficiency.
- Maintained cleanliness and organization of work area throughout shift to promote a safe and efficient environment.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
Education
Associate of Arts - Film Production Technologies
Valencia College
Orlando, FL08-2021
Skills
- Ride Safety
- Safety Compliance
- Queue Management
- Positive Customer Interactions
- Team Collaboration
- Technical Aptitude
- Analytical Thinking
- Video Production Workflow
Timeline
Ride Attendant
Universal Orlando Resort
09.2025 - Current
1st Assistant Camera
Freelance
01.2021 - Current
Team Member
Sub Zero Nitrogen Ice Cream
03.2016 - 02.2019
Associate of Arts - Film Production Technologies
Valencia College