Kensor Bennett
Pigeon Forge the Family Track
Pigeon Forge,TN
2
Languages
13
years of professional experience
Dynamic hospitality professional with a strong work ethic and a proven track record at Pigeon Forge the Family Track. Expert in ride operations and customer service, enhancing guest experiences through effective crowd management and safety awareness. Recognized for maintaining high cleanliness standards and fostering teamwork in fast-paced environments.
Work History
Ride Attendant
2 Months- Assisted in loading and unloading merchandise, ensuring efficient flow of operations.
- Operated cash register, managing transactions accurately and providing customer service support.
- Collaborated with team members to maintain cleanliness and organization of workspace.
- Supported inventory management by tracking stock levels and assisting in restocking as needed.
- Followed safety protocols while handling equipment and performing daily tasks efficiently.
- Maintained a clean and organized truck cabin, ensuring a safe and efficient work environment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Engaged with customers, addressing inquiries and enhancing overall guest experience.
- Maintained cleanliness and safety standards in ride areas to enhance guest experience.
- Provided excellent customer service by addressing guest inquiries and concerns effectively.
- Collaborated with team members to streamline ride operations during peak hours.
- Supported management in developing strategies to improve guest satisfaction and engagement.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
- Managed daily ride operations, including queue management and rider height verification for safety compliance.
Cook
5 Months- Prepared high-quality meals using fresh ingredients following established recipes.
- Maintained cleanliness and sanitation standards in kitchen and food preparation areas.
- Assisted in menu planning and development to enhance guest dining experience.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained food safety and sanitation standards.
Houseman
2 Years 8 Months- Maintained cleanliness and organization in guest areas and facilities.
- Assisted with laundry services, ensuring timely delivery of clean linens.
- Supported housekeeping staff by restocking supplies and handling equipment maintenance.
- Responded promptly to guest requests for additional amenities or services.
- Reported found guest articles and merchandise damage to managers on duty.
Galley Steward
3 Years 3 Months- Maintained cleanliness and sanitation standards in food preparation areas.
- Assisted culinary team with food plating and service during meal times.
- Organized and stocked supplies to ensure efficient galley operations.
- Supported inventory management by tracking stock levels and reporting discrepancies.
Server
1 Year 4 Months- Provided exceptional customer service in high-volume dining environment.
- Assisted in menu knowledge, ensuring accurate food and beverage recommendations.
- Collaborated with kitchen staff to coordinate timely order delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Cultivated warm relationships with regular customers.
Education
No Degree - Accounting
Skills
Customer service
Mechanical tools
Safety awareness
Cleanliness maintenance
Equipment operation
Guest relations
Safety monitoring
Emergency preparedness
Instruction delivery
Safety procedures
Safety reporting
Safety management
Behavior management
First aid training
Ride operations
Team Training
Emergency procedures
Ride set up
Hospitality and accommodation
Operation and control
Positive attitude
Strong work ethic
Teamwork
Teamwork and collaboration
Time management
Attention to detail
Customer assistance
Reliability
Flexibility
Crowd management
Food service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ride Attendant
Pigeon Forge the Family Track
06.2026 - CurrentRead More
Cook
Skytop Lodge
07.2025 - 12.2025Read More
Houseman
Maya Princess
12.2018 - 08.2021Read More
Galley Steward
Princess Cruise Lines Ltd.
07.2015 - 10.2018Read More
Server
Barefoot Cay Resort
01.2014 - 05.2015Read More
Methodist Bilingual School And College
No Degree from Accounting
Read More