Kay-Nicole Lester
Elgin,TX
Summary
Dynamic and customer-focused professional with experience at Austin Parks and Pizza, excelling in team collaboration and equipment maintenance. Recognized for delivering exceptional customer service and maintaining a welcoming environment. Proven ability to handle cash transactions accurately while addressing customer needs with patience and empathy.
Experienced with ride safety and guest satisfaction. Utilizes thorough understanding of equipment maintenance to ensure smooth operations. Track record of providing excellent customer interactions and resolving issues effectively.
Overview
2
2
years of professional experience
Work History
Ride Attendant
Austin Parks and Pizza
06.2024 - 12.2024
- Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
- Collaborated with maintenance teams to address any mechanical issues promptly, minimizing downtime for attractions.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
DSW Worker
Retail
04.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Elgin Highschool
Elgin, TX05-2025
Skills
- Customer service
- Team collaboration
- Equipment maintenance
- Point of sale systems
- Cash handling
- Sales support
- Customer service excellence
- Patience and empathy
Timeline
Ride Attendant
Austin Parks and Pizza
06.2024 - 12.2024
DSW Worker
Retail
04.2023 - 12.2024
High School Diploma -
Elgin Highschool
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