Josh Tafua
Roy,UT
Summary
Knowledgeable Supervisor/Manager skilled in optimizing production workflows and enhancing operational efficiency by eliminating waste. Proven track record of managing teams to achieve consistent output and quality standards. Demonstrated leadership and problem-solving abilities in fast-paced manufacturing environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PRODUCTION SUPERVISOR
Dura-Line
Salt Lake City, UT
01.2022 - Current
- Assisted in the plant startup, launching an entire departments processes, installation of equipment, establishing work center's layout and flow.
- Supervised daily production operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored all new team members on equipment operation and safety procedures in all work centers.
- Conducted regular performance evaluations, providing feedback to optimize team performance.
- Contributed to Continuous Improvement efforts by identifying opportunities for process enhancements, implementing Lean Manufacturing principles to eliminate waste, through Kaizen Blitzes, and participating and leading Events.
- Completed Blue Level certification in Lean Manufacturing, focusing on continuous improvement methodologies and best practices.
FRONT OPERATIONS MANAGER
Target
Yuba City, CA
01.2021 - 01.2022
- Led a team of 60+ Team Members covering front sales operations, Guest Relations desk, and curbside pickup services.
- Monitored and evaluated key performance indicators, achieving a notable increase in guest-related satisfaction of 45%
- Led cross-functional teams to implement operational improvements, increasing overall efficiency and productivity and decreasing annual customer wait times by 55%.
- Controlled inventory management processes to enhance stock accuracy and reduce discrepancies with return to stock items.
GLOBAL SUPPORT FLOOR OP MANAGER
GSD
Salt Lake
01.2020 - 01.2021
- Oversaw a team of 30+ agents in the management of international software cases. Facilitated weekly team-building events to enhance collaboration. Championed the development of multiple incentive programs and a new job role, resulting in a significant increase in daily case completion from 100 to 300.
EUROPE/RUSSIA TECH SPECIALIST
GSC
Salt Lake
01.2016 - 01.2020
- Assisted international clients in German and Russian language with financial, clerical and ecclesiastical discrepancies.
- Boosted integration processes of cross-departmental merger for the European/European East Areas.
- Supported training of over 20 new European agents on departmental procedures and European-area policies.
Education
Bachelor's Degree - Business Administration And Management
Western Governors University
Salt Lake City, UT09-2026
Associates - Biology And Associated Health
Yuba College
Marysville, CA2022
Skills
- 10 years of professional use of Microsoft Office Suite; Teams, Excel, Word, PowerPoint, and Outlook Y
- 8 years experience of authoring and leading training programs
- Driving culture of Lean Manufacturing through Continuous Improvement, 5S, and Kaizen
- Experienced people management and mentor
- Actively engaged leader, self-driven
- Invested in the success of his team
Certification
- Blue Level Certified in Lean Manufacturing
Languages
German
Full Professional
Russian
Professional Working
Timeline
PRODUCTION SUPERVISOR
Dura-Line
01.2022 - Current
FRONT OPERATIONS MANAGER
Target
01.2021 - 01.2022
GLOBAL SUPPORT FLOOR OP MANAGER
GSD
01.2020 - 01.2021
EUROPE/RUSSIA TECH SPECIALIST
GSC
01.2016 - 01.2020
Bachelor's Degree - Business Administration And Management
Western Governors University
Associates - Biology And Associated Health
Yuba College