Hi, I’m
Josh Valjan
College Assistant
Brooklyn,NY
Summary
Multi-disciplinary professional with over 15 years of cross-industry experience spanning media production, customer relations, hospitality, and retail. Delivering exceptional client support, managing technical environments, and executing project-based workflows. Combines a strong technical background in audio/video production with leadership and communication skills to drive engagement and enhance satisfaction.
Overview
4
years of professional experience
1
Certification
Work History
Brooklyn CollegeBrooklyn, NY
Media Lab & College Assistant
01.2025 - Current
Job overview
- Manage daily operations of the university media lab
- Provide technical guidance and consultation to students executing complex video and multimedia projects.
- Streamline administrative and technical workflows for television and radio faculty to support instructional goals.
Brooklyn College Art GalleryBrooklyn, NY
Art Gallery Assistant
09.2025 - 12.2025
Job overview
- Oversee daily opening and closing protocols, securing high-value exhibits and maintaining facility presentation.
- Coordinated logistics, scheduling, and guest relations for gallery events, openings, and community showcases.
- Engaging visitors by interpreting artistic concepts and delivering compelling narratives on featured artists.
SS&C (Security Software and Consulting) / Mission SquareRemote
Customer Service Consultant
01.2022 - 12.2022
Job overview
- Managed high-volume customer inquiries regarding retirement accounts, facilitating withdrawals, transfers, and balance audits. Maintained high performance and service metrics within a fast-paced, remote call-center environment.
- Resolved escalated client issues with tailored problem-solving strategies, directly improving client retention and brand loyalty.
- Partnered with leadership to co-facilitate virtual peer-training sessions, optimizing team onboarding and knowledge sharing.
Education
Brooklyn College - City University of New York
Bachelor of Arts from Television and Radio
12.2027
Miami Dade College
Associate of Arts from Communications and Psychology
12.2024
The CE Shop - Real Estate School
Certificate of Course Completion from Real Estate Education
01.2025
Eastern Florida State College
Coursework from Theatre and Music Theory
12.2022
University Overview
Focus areas: Voice, piano, audio theory, and active participation in university theatrical and choral productions.
Charlotte Technical Center
Certificate from Graphic & Web Design
12.2011
Skills
- Audio Engineering
- Video Production
- PreSonus Studio One DAW
- Adobe Premiere Pro
- Graphic Design
- Web Design
- Digital Marketing
- Microsoft Office Suite
- General IT Troubleshooting
- Cross-functional collaboration
- Event coordination
- Advanced customer relations
- Public speaking
- Storytelling
Certification
- Graphic Design Certificate
- Certified in Real Estate Education (The CE Shop)
Timeline
Art Gallery Assistant
Brooklyn College Art Gallery
09.2025 - 12.2025
Media Lab & College Assistant
Brooklyn College
01.2025 - Current
Customer Service Consultant
SS&C (Security Software and Consulting) / Mission Square
01.2022 - 12.2022
Brooklyn College - City University of New York
Bachelor of Arts from Television and Radio
Miami Dade College
Associate of Arts from Communications and Psychology
The CE Shop - Real Estate School
Certificate of Course Completion from Real Estate Education
Eastern Florida State College
Coursework from Theatre and Music Theory
Charlotte Technical Center
Certificate from Graphic & Web Design