Josh vance
NAPA Auto Parts - Genuine Parts
Mount Juliet,TN
5
years of professional experience
Results-driven ICQA Supervisor with a strong focus on safety compliance, process improvement, and team leadership. Proven ability to enhance operational efficiency and train team members to deliver exceptional customer service.
Work History
ICQA Supervisor
1 Year 2 Months- Supervise daily operations involving automotive parts distribution and inventory management.
- Train and mentor team members on product knowledge and customer service skills.
- Coordinate scheduling and workflow to support timely order fulfillment and delivery.
- Implement safety protocols to maintain compliance with workplace regulations.
- Conduct regular team meetings to communicate updates and address operational challenges.
- Collaborate with management on process improvements to enhance operational efficiency.
- Maintain accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Comply with company policies, objectives, and communication goals.
- Train new employees on company policies and procedures.
ICQA Associate
2 Years 2 Months- Identified and resolved discrepancies between physical inventory counts and computer records, improved data accuracy.
- Identified discrepancies between physical inventory counts and computer records, investigated causes, and resolved issues.
- Collaborated with Put-Away and Stock teams to enhance operational efficiency and ensure seamless inventory flow.
- Worked closely with Put-Away and Stock teams to support smooth business operations.
- Inspected incoming materials for damage and ensured proper disposal using PPE.
- Engaged in Safety, EIC, and Loss Prevention committees to reinforce safety protocols and promote employee participation.
Dock Associate
1 Year 8 Months- Maintained security and safety of the dock area and shipments.
- Ensured security and safety of dock area and shipments, and minimizing risk of loss or damage.
- Organized and stored freight in transit units, optimizing space for secure shipments.
- Maintained cleanliness of the work area to promote safety and efficiency.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Executed loading and unloading of shipments from trucks, facilitating efficient transportation.
- Supported picking and stocking shelves with received merchandise in preparation for customer purchases.
Education
Industrial Electrical Maintenance: Mechatronics - Industrial Electrical Maintenance: Mechatronics
- OSHA 10-Hour Certification
- Refrigerant Management Certification
- Fundamental Electrical Knowledge
- Hydraulic and Pneumatic Principles
Skills
ICQA Management
Inventory Accuracy & Cycle Counting
Inventory Audits & Reconciliation
Root-Cause Analysis
Data analysis
Quality assurance
Process Improvement
Warehouse Operations
Safety & Regulatory Compliance
Team Leadership & Employee Development
Employee Training & Coaching
Performance & Attendance Management
Cross-Functional Collaboration
Problem Solving & Decision Making
Customer Service
Loss Prevention
Timeline
ICQA Supervisor
NAPA Auto Parts - Genuine Parts
08.2025 - CurrentRead More
ICQA Associate
NAPA Auto Parts - Genuine Parts
06.2023 - 08.2025Read More
Dock Associate
NAPA Auto Parts - Genuine Parts
10.2021 - 06.2023Read More
Tennessee College of Applied Technology, Smyrna, TN
Industrial Electrical Maintenance: Mechatronics from Industrial Electrical Maintenance: Mechatronics
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