Joshua Vigo
Rochester
Summary
Professional grocery leader with robust experience in managing and optimizing grocery departments. Strong focus on team collaboration, achieving consistent results, and adapting to changing needs. Skilled in inventory management, customer service, and staff training. Reliable and flexible, ensuring efficient operations and high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Overnight Grocery Department Manager
Wegmans
Rochester, NY
02.2025 - Current
- Supervised grocery department operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, optimizing stock replenishment processes to reduce waste.
- Trained and mentored team members on customer service best practices and product knowledge.
- Developed promotional displays, enhancing product visibility and driving sales growth.
- Managed and developed department schedule on a weekly bases
Overnight Team Leader
Wegman’s FM
Rochester, NY
12.2022 - 02.2025
- Oversee all overnight store operations and stocking team
- Maintain the look of the store, shelves, and displays
- Product ordering
- Scheduling/payroll
- Ensure food and personnel safety
Night Auditor
Inn On Broadway
Rochester, NY
07.2020 - 12.2022
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
- Kept accounts in balance and ran daily reports to verify totals.
- Performed daily inventory for keys and linens and detailed all information in audit reports.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Night Audit Manager
Hyatt Regency Rochester
Rochester, NY
09.2018 - 03.2020
- Generated daily reports to keep leadership informed about arrivals, departures, and overall occupancy.
- Coordinated audit tasks among night shift team members to cover front desk operations.
- Controlled cash and credit card payment transactions at the front desk.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Maintenance Engineer
Radisson Rochester Airport
Rochester, NY
02.2016 - 03.2020
- Reviewed technical documentation to complete equipment maintenance and repair.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed general building upkeep, painting, and normal machine maintenance.
Fitness Coach
The Warrior Factory
Rochester, NY
10.2017 - 06.2018
- Modified workout plans according to fitness levels and medical considerations.
- Developed strong member relationships.
- Recruited, supervised and mentored high performing teams to deliver quality training to clients.
- Oversaw fitness areas with practiced eye for safety or training issues.
- Improved class participation by developing programs to meet needs relevant to age and activity levels.
Night Auditor
Holiday Inn Express Hotel
Rochester, NY
01.2016 - 08.2017
- Performed night auditing duties, including verification of daily room occupancy and hotel revenue.
- Kept accounts in balance and ran daily reports to verify totals.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
Front Desk Associate
Holiday Inn
Rochester, NY
10.2014 - 10.2016
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
High School Diploma -
East High School
Rochester, NY08.2014
Skills
- Shelf stocking
- Merchandising strategies
- Employee scheduling
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Training and mentoring
- Employee management
- Product display oversight
Certification
First Aid/AED certified
SafeMark Certified
Dale Carnegie course completion
Forklift certified
Power/Pallet jack certified
Languages
English
Spanish
Timeline
Overnight Grocery Department Manager
Wegmans
02.2025 - Current
Overnight Team Leader
Wegman’s FM
12.2022 - 02.2025
Night Auditor
Inn On Broadway
07.2020 - 12.2022
Night Audit Manager
Hyatt Regency Rochester
09.2018 - 03.2020
Fitness Coach
The Warrior Factory
10.2017 - 06.2018
Maintenance Engineer
Radisson Rochester Airport
02.2016 - 03.2020
Night Auditor
Holiday Inn Express Hotel
01.2016 - 08.2017
Front Desk Associate
Holiday Inn
10.2014 - 10.2016
High School Diploma -
East High School