JOSHANA SMITH
Hayden,AL
Summary
Compassionate Registered Nurse with extensive experience in care coordination, patient education, and case management across outpatient, telehealth, and acute care settings. Skilled in navigating complex healthcare systems, coordinating services across interdisciplinary teams, and ensuring continuity of care for diverse patient populations. Proven ability to support patients through treatment planning, resource connection, and follow-up care while maintaining accurate documentation and regulatory compliance. Currently pursuing a Master of Science in Nursing with a focus in Nursing Informatics and Leadership, bringing a strong foundation in workflow optimization and healthcare systems improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse/RN Clinical Development Specialist
Cooper Green Mercy Health Services, Affiliate of UAB Health System
2023.05 - Current
- Design and develop educational programs for nursing staff based on the latest medical guidelines, best practices, and facility policies.
- Create training materials, presentations, and resources for nursing education programs.
- Conduct orientation programs for new nursing staff members, providing them with an overview of facility policies, procedures, and patient care standards.
- Coordinate and conduct ongoing training sessions to enhance the skills and knowledge of existing nursing staff.
- Facilitate opportunities for nurses to pursue continuing education and professional development.
- Stay informed about the latest developments in healthcare and incorporate relevant updates into educational programs.
- Collaborate with nursing staff to develop patient education materials and resources.
- Ensure that nurses are equipped to educate patients and their families about their conditions, treatments, and self-care.
- Collect feedback from nursing staff and other stakeholders regarding the effectiveness of educational programs.
- Use feedback to continuously improve and refine nursing education initiatives.
- Provide support and resources for nurses pursuing professional certifications and advanced degrees.
Registered Nurse/Telehealth Nurse Educator/Case Manager
AmerisourceBergen, Lash Group
2022.03 - Current
- Providing clinical product and diagnosis related information and services to physicians, nurses, healthcare professionals (HCP) and patients based on program requirements.
- Scheduling virtual/telephonic and in person appointments with patients to educate patients on program requirements and diagnostic related information.
- Providing disease process and drug support education to patients and program managers.
- Facilitated and scheduled quarterly meetings with program managers to raise awareness of program deficiencies, strategize on ways to improve program offerings, increase revenue and improve patient engagement/satisfaction.
- Educate patients on reimbursement support to help patients understand key principles of reimbursement, patient assistance and co-pay assistance programs.
- Assessing patient risk for compliance and adherence to treatment regimen identifying barriers to care and referring to additional support services.
- Receiving notification through but not limited to web portal, patient assistant program, fax enrollment form, electronic enrollment form or phone.
- Contact patients to provide information about the product, program, send out information kits as needed, and management advise for any side effects.
- Documenting all reportable activities promptly and accurately into the Clinical Data Base following business compliance regulations.
- Participate in the implementation and training of program improvements and remain agile as the programs evolve.
- Obtaining and maintaining additional required nursing licenses.
- Supporting on call nursing activities.
- Actively participating in family and patient planning process.
Registered Nurse/Minimum Data Set (MDS) Coordinator
Shady Lawn Nursing Home and Rehabilitation
2021.10 - 2022.03
- Interviewing residents, family members and staff, to accurately capture and document admission, quarterly and comprehensive assessments.
- Completing Minimum Data Set (MDS) including Care Area Assessments and Care Plans in accordance with federal and state regulations and company policies and procedures.
- Ensuring the MDS is accurate and submitted to the state database and ensured that necessary corrections were done or follow up actions were taken.
- Collaborating with the multidisciplinary team/rehab to schedule correct resident assessments.
- Ensuring timely scheduling and completion of the initial care plan, annual review, readmission, significant change, and quarterly review in accordance with current rules, regulations and guidelines that govern the resident assessment.
- Acting as a case manager for Managed Medicare and Medicaid residents by considering all aspects of the residents’ care and coordinating services with physicians, families and third-party payers and facility staff.
Registered Nurse/ Obstetrics (OB)/Medical Surgical Nurse (Med-Surg)
Merit Health Central
2020.08 - 2021.10
- Triaging and charging on the unit.
- Staffing and making patient assignment.
- Establishing IV access for infusions and to obtain blood samples.
- Assessing and monitor patients.
- Calling and running codes when patients' health decline.
- Coordinate and communicate with doctors on patient plan of care.
Registered Nurse/ LPN and CNA Instructor/Educator
Louisiana Delta Community College
2020.08 - 2021.05
- Assisting with Professional Development and Faculty Development.
- Recommending for program budget expenditures.
- Teaching and instructor of LPN and CNA Students.
- Coordinating clinical arrangements.
- Arrange drug screenings and wellness appointments.
- Advising and counseling students with schedule and graduation requirements.
Registered Nurse/ Obstetrics (OB)/Labor & Delivery
Merit Health River Region, D/Pediatrics
2018.07 - 2020.07
- Monitoring mothers to ensure they were recovering properly, both physically and emotionally.
- Administering and monitoring magnesium sulfate, Pitocin and blood products.
- Providing care to a wide range of patients and administering various plans of care – nitrous oxide, midwifery, and high-risk patients.
- Cares for patients requiring fetal assessment/fetal monitoring.
- Educate new mothers and fathers on how to care for their infant, including instructions on breast feeding, bottle feeding, bathing, cord care and circumcision care.
- Encouraging and educating mother on the importance of skin-to-skin.
- Assessing fundus, vital signs, and bleeding routinely.
- Monitoring, recording, and reporting symptoms or changes in patient conditions.
- Working with children who experience orthopedic, respiratory, and neurological problems.
- Maintaining accurate and thorough reports and records.
- Consulting and coordinate with healthcare team members to assess, plan, implement and/or evaluate patient care plans.
- Precepting new hired staff nurses on patient care, charting, equipment usage and current procedures and protocol.
Registered Nurse/Acute Dialysis
Foundation Medical Staffing Traveling Agency
2018.02 - 2018.07
- Accepting traveling assignment for dialysis position in acute settings.
- Taking on calls twice per week.
- Assessing and providing care for acute and chronic renal failure patients in acute setting for fluid and waste removal.
- Administering medication and blood products per physician orders.
- Monitoring patient’s vital signs and critical signs of dialysis patients.
- Proving patient care by Setting up and priming intermittent hemodialysis and continuous renal therapy machines, administering dialysis, blood transfusions and medications to patients.
- Assessing dialysis catheters and fistulas and successfully cannulating fistulas and grafts.
Registered Nurse/ Acute Dialysis
Hattiesburg Dialysis Clinic
2017.01 - 2018.02
- Assessing and providing care for acute and chronic renal failure patients in acute setting for fluid and waste removal.
- Nursing nurse judgement for fluid administering and removal per specific patient.
- Administering medications and blood products per physician orders.
- Monitoring patient’s vital signs and critical signs of dialysis parents.
- Setting up and priming intermittent hemodialysis and continuous renal therapy machines.
- Assessing dialysis catheters and fistulas and successfully cannulating fistulas and grafts.
Registered Nurse/ Med Surg
Forrest General Hospital
2016.08 - 2017.01
- Provided excellent individual care to 6-7 patients each shift on medical surgical floor.
- Administered medications, intravenous fluids and blood products.
- Starting IV’s, inserting Foley catheters, drawing labs.
- Assessing parents skin integrity and providing wound care.
- Admitting and discharging patients.
- Providing patient education.
- Taking and carrying doctor’s orders.
Education
Master of Science - Nursing Informatics/Nursing Education
University of Alabama At Birmingham
Birmingham, AL2026-08
Bachelor of Science - Nursing
Alcorn State University
2021-05
Associate Degree - Nursing
Jones County Junior College
2016-05
Skills
- Facilitation/Presentation and Instructor experience
- Patient Care Planning
- Care Coordination
- Critical Thinking
- Patient Education
- Patient assessment
- Clinical judgment
- Clinical Education
- Patient and family advocacy
Certification
- Compact Mississippi RN License (#904771)
- Compact Alabama Nurse Licensure (1-192545)
- Mental Health Aid Certification
- BLS Provider Instructor Certification
- Trophon Trained
Timeline
Registered Nurse/RN Clinical Development Specialist
Cooper Green Mercy Health Services, Affiliate of UAB Health System
2023.05 - Current
Registered Nurse/Telehealth Nurse Educator/Case Manager
AmerisourceBergen, Lash Group
2022.03 - Current
Registered Nurse/Minimum Data Set (MDS) Coordinator
Shady Lawn Nursing Home and Rehabilitation
2021.10 - 2022.03
Registered Nurse/ Obstetrics (OB)/Medical Surgical Nurse (Med-Surg)
Merit Health Central
2020.08 - 2021.10
Registered Nurse/ LPN and CNA Instructor/Educator
Louisiana Delta Community College
2020.08 - 2021.05
Registered Nurse/ Obstetrics (OB)/Labor & Delivery
Merit Health River Region, D/Pediatrics
2018.07 - 2020.07
Registered Nurse/Acute Dialysis
Foundation Medical Staffing Traveling Agency
2018.02 - 2018.07
Registered Nurse/ Acute Dialysis
Hattiesburg Dialysis Clinic
2017.01 - 2018.02
Registered Nurse/ Med Surg
Forrest General Hospital
2016.08 - 2017.01
Bachelor of Science - Nursing
Alcorn State University
Associate Degree - Nursing
Jones County Junior College
Master of Science - Nursing Informatics/Nursing Education
University of Alabama At Birmingham
HONORS & ACTIVITIES
Asbury Foundation Scholar, Katie M Johnson Scholar, Community Service Award, Daisy Award Nominee, CGMHSA Shining Star Award of Excellence, Alpha Kappa Alpha Member, ATD of Birmingham Member, Alabama League for Nurses Member, Sigma Theta Tau member