Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Josh Cottrell, PGA

Hayesville,NC

Summary

Dedicated and experienced Golf Professional with a passion for delivering unparalleled service and expertise to members and guests. With a solid background in golf instruction, club management, and customer relations, exceling in creating memorable experiences that drive member satisfaction and retention. Skilled in leading a team to achieve operational excellence and uphold the club's reputation for excellence.

Overview

5
5
years of professional experience

Work History

Golf Teaching Professional

Chatuge Shores
06.2023 - Current
  • Enhanced golfer performance by providing tailored instruction and personalized feedback on swing techniques, short game skills, and course management strategies.
  • Increased student retention by creating anengaging learning environment and fostering positive relationships between learners.
  • Developed comprehensive lesson plans for various skill levels to cater to individual learner needs and goals.
  • Implemented video analysis tools during lessons for more effective visual feedback, enabling students to better understand their progress.

Assistant Golf Professional

Mountaintop Golf and Lake Club
04.2022 - 06.2023
  • Helped create and manage golf budget for 2022 season
  • Instructed members and juniors regularly
  • Oversaw bag room and all equipment, including repairs and club building
  • Personally ran 'Laurelwood', ladies member guest, as well as member event 'Bout' and member guest event 'Hound'
  • Fluent in Golf Genius software and tournament setup
  • Charged tee sheet daily and managed all play including 4,000 rounds in July
  • Ordered all supplies needed for golf operations, PF and starter podium
  • Oversaw all cart maintenance and scheduled days for all battery refills, tire checks etc.

Merchandise Supervisor

The Masters
04.2023 - 04.2023
  • Enhanced customer shopping experience through effective visual merchandising techniques and store layout optimization.
  • Mentored junior staff members by providing ongoing training on best practices in merchandising and customer service.
  • Streamlined processes for efficient merchandise receiving, unpacking, tagging, and stocking of products.
  • Collaborated with marketing team to create impactful in-store signage, increasing brand visibility and driving sales growth.
  • Assisted customers with inquiries or concerns, ensuring their satisfaction with store offerings or resolving any issues promptly.
  • Handle high-traffic periods successfully while maintaining operational excellence throughout store.

Lead Assistant Golf Professional

Brasstown Valley Resort and Spa
04.2021 - 04.2022
  • Operated day to day golf operations as well as resort activities
  • Managed and scheduled 25 associates, both pro shop staff and cart attendants
  • Worked on handicap systems, tournament setup and scoring
  • Understanding of Golf Genius software and tournament setup
  • Oversaw completion of 20,000 rounds in 2021
  • Worked with retail systems including monthly inventory calculations and reports (PNL)
  • Course received 2021: #4 Golfpass Golfers Choice best courses in Georgia.
  • Managed multiple projects simultaneously, prioritizing tasks to meet deadlines consistently.
  • Assisted in budget development and monitoring, helping to ensure financial goals were met while minimizing expenses.

Outside Operations

Brasstown Valley Resort and Spa
07.2020 - 08.2020
  • Welcomed all guests and assisted in any needs at bag drop
  • Created welcoming atmosphere and loaded all bags on carts for guests
  • Maintained and cleaned all golf carts at the end of each day
  • Explained daily course setup and rules as first tee starter, all while creating a feeling of hospitality.

Intern Superintendent

Brasstown Valley Resort and Spa
06.2019 - 08.2019
  • Maintained and Manicured golf course grounds, Setup course for any tournaments, and cleaned and maintained equipment
  • Walk mowed greens daily and tee boxes weekly, Mowed all fairways and green-side trim
  • Trimmed Bunkers and cart paths, fixed irrigation pipe leaks, laid sod and stapled plots.
  • Carried out fertility programs, resulting in greener and more resilient turfgrass.
  • Conducted regular inspections of the golf course to identify areas requiring improvement or repair.

Sales Associate

Jacky Jones CDJR
06.2023 - Current
  • Established rapport with customers and assisted them throughout buying experience
  • Explain and handled financial options of leasing, buying and trade in
  • Followed up with customers after sale to ensure satisfaction
  • Process all paperwork with DOT and state governments to ensure legality.

Assistant Basketball Coach

Hayesville High School
10.2022 - Current
  • Assisted in all operations, including practice, workouts and game management
  • Created and implemented practice plans and helped manage practice on the day to day
  • Fostered a team atmosphere in the locker room to build rapport
  • Analyzed film and statistics
  • Ran individual and team workouts in the offseason
  • Conducted team meetings and player meetings.

Education

PGA Class A Member -

Professional Golfers Association
Frisco, TX
02.2024

Bachelor's degree - Business Management

University of North Georgia
Dahlonega, GA
05.2021

Associates of Arts -

Western Carolina University
Cullowhee, NC
12.2019

High School Diploma -

Hayesville High School
Hayesville, NC
06.2018

Skills

  • Leadership
  • Relationship Building
  • Communication
  • Problem Solving
  • Professionalism
  • Microsoft Office
  • Golf Genius
  • Technology
  • PGA Class A
  • Industry Networking
  • Golf Club Building

Awards

  • National Honor Society
  • National Technical Honor Society
  • 6th highest GPA in graduation class (4.57)
  • SMC Golf player of the year 2018
  • SMC Basketball player of the year 2018
  • East West game participant 2018
  • NCCA Academic all star for scholastic excellence
  • NC preps 1st team all-state basketball 2018
  • Hayesville High School all-time leading scorer (2,012)
  • 50th All time NCHSAA points
  • 2018-19 WCU Presidents list
  • UNG Men’s Basketball 2019,2020,2021
  • WCU Men’s Basketball 2018-19
  • UNG basketball team captain 2021
  • PBC Academic Distinction Award
  • Deans list 2020, 2021
  • Presidents list 2019

Timeline

Golf Teaching Professional

Chatuge Shores
06.2023 - Current

Sales Associate

Jacky Jones CDJR
06.2023 - Current

Merchandise Supervisor

The Masters
04.2023 - 04.2023

Assistant Basketball Coach

Hayesville High School
10.2022 - Current

Assistant Golf Professional

Mountaintop Golf and Lake Club
04.2022 - 06.2023

Lead Assistant Golf Professional

Brasstown Valley Resort and Spa
04.2021 - 04.2022

Outside Operations

Brasstown Valley Resort and Spa
07.2020 - 08.2020

Intern Superintendent

Brasstown Valley Resort and Spa
06.2019 - 08.2019

PGA Class A Member -

Professional Golfers Association

Bachelor's degree - Business Management

University of North Georgia

Associates of Arts -

Western Carolina University

High School Diploma -

Hayesville High School

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Josh Cottrell, PGA