Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshia Altamirano

Patterson,CA

Summary

Process Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in designing process architecture, establishing process measurement systems and educating associates to manage processes effectively.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
12.2021 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Developed production techniques and production processes to meet customer and organizational needs.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Determined and recommended methods to implement improvement opportunities.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Team Lead

ABM Janitorial Services
03.2020 - 11.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Education

GED -

Modesto High School
Modesto, CA

Skills

  • Safety Management
  • Assignment Delegation
  • Management Support
  • Performance monitoring
  • Process Documentation
  • Process flows
  • Process Improvement
  • Production deadline management
  • Dispute Resolution
  • Multitasking and Time Management
  • Excel spreadsheets
  • Clear Communication
  • Fast Learner
  • Critical Thinking

Timeline

Process Assistant

Amazon
12.2021 - Current

Team Lead

ABM Janitorial Services
03.2020 - 11.2020

GED -

Modesto High School

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Joshia Altamirano