Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Joshitha Balamurugan

Ponte Vedra Beach,FL

Summary

Dynamic and detail-oriented professional with experience at Foxtail Coffee Co, excelling in customer service and time management. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in operating espresso machines and maintaining high standards of cleanliness, ensuring a welcoming environment for all guests.

Overview

4
4
years of professional experience

Work History

Barista

Foxtail Coffee Co
10.2024 - 09.2025
  • Operated espresso machines and brewing equipment to prepare high-quality beverages.
  • Provided exceptional customer service by engaging with customers and fulfilling orders efficiently.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
  • Assisted in inventory management by restocking supplies and monitoring product levels daily.

Hostess/server

Cantina Louie
05.2023 - 09.2024
  • Greeted and seated guests, ensuring a welcoming environment.
  • Managed reservation system to optimize seating arrangements.
  • Communicated wait times clearly to guests, enhancing overall experience.
  • Assisted servers in delivering food and beverages efficiently.

Customer Sales Associate

Gate Express Car Wash
02.2022 - 02.2023
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
  • Developed product knowledge to provide informed recommendations and improve customer satisfaction.
  • Collaborated with team members to maintain store organization and visual merchandising standards.

Education

Bachelor of Arts - Criminal Justice

University of North Florida
Jacksonville, FL

Tocoi Creek High School
Saint Augustine, FL
05.2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Languages

Tamil
Native or Bilingual

Timeline

Barista

Foxtail Coffee Co
10.2024 - 09.2025

Hostess/server

Cantina Louie
05.2023 - 09.2024

Customer Sales Associate

Gate Express Car Wash
02.2022 - 02.2023

Bachelor of Arts - Criminal Justice

University of North Florida

Tocoi Creek High School

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Joshitha Balamurugan