JOSHNA MERCY NIBIN
Garland
Summary
Detail‑oriented manager with combined experience in healthcare administration and retail leadership, bringing strong skills in documentation accuracy, policy adherence, and multi‑tasking in high‑volume environments. Experienced in handling confidential records, coordinating services, and ensuring compliance with organizational and regulatory standards. Well‑equipped to support immigration operations through efficient case handling, clear communication, and a commitment to procedural integrity.
Overview
10
10
years of professional experience
Work History
Patient care technician
UT Southwestern Medical Center
10.2022 - Current
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Documented patient information accurately in electronic health records for continuity of care.
- Supported patient mobility by assisting with transfers and ambulation as directed by nursing staff.
- Assisted nursing staff with patient care tasks, ensuring comfort and safety during procedures.
- Health unit coordinator
Cook
Parkland hospital
02.2022 - 10.2022
- Prepared and cooked a variety of meals adhering to dietary restrictions and nutritional guidelines.
- Monitored food safety practices, ensuring compliance with health regulations and standards.
- Trained new staff on kitchen operations, safety protocols, and food preparation techniques.
- Collaborated with nutritionists to develop meal plans that meet patient dietary needs and preferences.
Department Manager
Walmart
04.2016 - 02.2022
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, implementing strategies to reduce stock discrepancies.
- Developed training programs for staff, enhancing team performance and customer service skills.
- Coordinated scheduling and staffing, optimizing labor resources for operational efficiency.
Shift Manager
Braums Ice Cream And Dairy
Garland, TX
02.2016 - 07.2019
- Trained and mentored staff on operational procedures and best practices for efficiency.
- Implemented inventory management techniques to reduce waste and control costs.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Machine Operator
Daltile Mesquite Plant
Mesquite, TX
12.2017 - 10.2018
- Operated advanced machinery to ensure precise production of ceramic tiles.
- Monitored equipment performance and conducted routine maintenance to minimize downtime.
- Collaborated with team members to optimize workflow and enhance productivity levels.
Education
Bachelor of Science - Biology
University of Texas At Arlington
Arlington, TX05-2025
Skills
- HIPAA knowledge
- EHR management
- Medical knowledge
- Time management
- Customer service
- Problem solving
- Critical thinking
- Stress management
- Team
- CPR certification
- Communication
- Microsoft Word, Excel, PowerPoint
Timeline
Patient care technician
UT Southwestern Medical Center
10.2022 - Current
Cook
Parkland hospital
02.2022 - 10.2022
Machine Operator
Daltile Mesquite Plant
12.2017 - 10.2018
Department Manager
Walmart
04.2016 - 02.2022
Shift Manager
Braums Ice Cream And Dairy
02.2016 - 07.2019
Bachelor of Science - Biology
University of Texas At Arlington