Joshty Jauregui
Summary
Motivated in helping a company improve the way it's customer service handles things and manage overall the organization's way of morals.
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.
Overview
6
6
years of professional experience
Work History
Team Leader
Chick-fil-A
02.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Corporate Leader
Vivacity Management
01.2023 - 09.2023
- Learned how to communicate to customers in a professional setting
- Learned customer service and how to deal with customers being rude
- Learned how to overcome objections and make sure everything was clear and proper
BOH Team Member
Chick-Fil-A
06.2021 - 08.2022
- Learned to keep raw food away from the cooked food
- Learned to give the food fast as possible
- Learned to manage multiple stations without having any problems
FOH Team Member
Chick-Fil-A
06.2019 - 09.2019
- Helped take care of customers
- Restocked sauces and refilled drinks
- Helped train new employees, and get them comfortable
- Helped put employees in which spots to make the day go smoothly
Environmental Service Team Member
Pensacola Christian College
09.2018 - 05.2019
- Cleaned the Cafeterias
- Made sure everything was stocked and well placed
- Kept everything cleaned and well organized
Education
Bachelor of Science - Business Management
Pensacola Christian College
Pensacola, FL12-2022
Skills
- Project Management
- Data Entry
- Communication/Teamwork
- Financial Analysis
- Scheduling and Coordination
- Microsoft Office Suite
- Organization
- Mathematics
- Reading and speech
- Negotiation and Purchasing
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Languages
Spanish
Professional Working
Timeline
Team Leader
Chick-fil-A
02.2024 - Current
Corporate Leader
Vivacity Management
01.2023 - 09.2023
BOH Team Member
Chick-Fil-A
06.2021 - 08.2022
FOH Team Member
Chick-Fil-A
06.2019 - 09.2019
Environmental Service Team Member
Pensacola Christian College
09.2018 - 05.2019
Bachelor of Science - Business Management
Pensacola Christian College