JOSHUA ALAMO
Bronx,NY
Summary
Results-driven candidate with a strong interest in automotive sales and customer engagement. Skilled in providing exceptional service and rapidly mastering product information. Dedicated to fostering a collaborative sales atmosphere and achieving personal and team success.
Overview
6
6
years of professional experience
Work History
Team Member
Target
06.2023 - 08.2025
- Monitored and maintained accurate inventory levels, ensuring consistent product availability and reducing stock discrepancies.
- Identified and reported inventory variances, contributing to improved inventory management processes and reduced shrinkage.
- Assisted customers by providing product information, locating items, and resolving concerns with professionalism and efficiency.
- Collaborated with team members to restock shelves, set up displays, and support smooth store operations during high-traffic periods.
Security Guard
Allied Universal
11.2022 - 12.2024
- Accurately documented and reported all incidents, safety concerns, and irregularities to senior supervisors, ensuring swift resolution and compliance with company protocols.
- Monitored and controlled building access, equipment, and security systems to maintain a safe and secure environment for employees, visitors, and property.
- Verified identification and credentials of all individuals entering the facility, preventing unauthorized access and enhancing overall site safety.
- Conducted routine patrols and inspections, proactively identifying potential hazards and addressing them before escalation.
- Responded promptly to emergencies, disturbances, and alarms, following established procedures to protect people and assets.
Team Member
Chipotle
07.2019 - 08.2021
- Took initiative to complete tasks efficiently while collaborating seamlessly with team members, contributing to smooth daily operations.
- Resolved an average of 5–7 customer concerns per shift, maintaining a 100% positive resolution rate and strengthening customer loyalty.
- Maintained perfect attendance and punctuality, consistently recognized by management for professionalism.
- Recommended and promoted new menu items prior to release, increasing early adoption and upsell rates by an estimated 15%.
Education
High School Diploma - undefined
High School For Environmental Studies
NYSkills
- Agility in high-pressure situations
- Analytical problem resolution
- Collaborative communication skills
- Customer engagement strategies
Timeline
Team Member
Target
06.2023 - 08.2025
Security Guard
Allied Universal
11.2022 - 12.2024
Team Member
Chipotle
07.2019 - 08.2021
High School Diploma - undefined
High School For Environmental Studies