Celina Nguyen
BURKE
Summary
I am interested in the role of a barista at Starbucks because I believe my experiences and passions align with the company's goals and best interests. Throughout my past experiences, I have improved significantly with working in a fast-paced environment. I have always been outgoing and eager to create genuine connections among others, especially within the workplace because it encourages collaboration among other team members and allows me to learn quickly and efficiently.
I believe my outstanding abilities to meet the customer's needs by focusing on presentation, small details, and accuracy make me a great fit for the role of a barista.
The knowledge and experience that I have acquired throughout working in different environments show that I can be a valuable asset to the team and Starbucks, as a whole.
Overview
1
1
year of professional experience
Work History
Team Member
Cold Stone Creamery
05.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing customer orders quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
- Addressed and resolved customer complaints in a polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Maintained a positive and calm composure during busy shifts.
Daycare Assistant Teacher
Kiddie Country Learning Ctr
10.2023 - 08.2024
- Maintained accurate records of attendance, incident reports, and other essential documentation as required by state regulations or center policies.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Kept notes of behavior issues, food served, and medications administered to children.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Fostered creative expression among children through art projects, dramatic play opportunities, and music exploration activities.
- Contributed to the development of students'' behavioral skills by addressing individual concerns with patience and understanding.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax05.2027
High School Diploma -
Lake Braddock Secondary School
Burke06.2023
Skills
- Excellent at communicating with team members, managers, and customers to ensure their satisfaction
- Maintains a positive, friendly, and charismatic attitude towards others regardless of high-pressure situations
- Extremely passionate about building connections among other workers and customers due to an extroverted personality
- Great at working in a fast-paced environment and stressful situations
- Outstanding and strong stamina to work quickly and efficiently
- Great at adapting to new environments and learning new skills quickly
- Quick to solve workplace problems due to past job experiences
- Excellent at noticing small details to maximize satisfaction
- Proficient in handling cash and operating a cash register
- Fluent in English and Vietnamese
Timeline
Team Member
Cold Stone Creamery
05.2024 - Current
Daycare Assistant Teacher
Kiddie Country Learning Ctr
10.2023 - 08.2024
Bachelor of Science - Information Technology
George Mason University
High School Diploma -
Lake Braddock Secondary School
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