Maryssa Romanelly
Terre Haute,IN
Summary
Achieved high levels of guest satisfaction through effective inventory management and customer service in fast-paced environments. Improved dining area cleanliness and optimized seating arrangements, resulting in a more enjoyable dining experience. Maintained accuracy in cash transactions while strictly adhering to food safety regulations. Enhanced operational efficiency by successfully upselling menu items and resolving customer inquiries.
Overview
2
2
years of professional experience
Work History
Team Member
Azzip Pizza
Terre Haute, IN
09.2025 - 01.2026
- Executed efficient preparation and assembly of food orders to fulfill customer demands promptly.
- Ensured workstations remained clean and organized to promote a safe working environment.
- Managed inventory processes to maintain operational efficiency through prompt supply replenishment.
- Coordinated efforts with team members to improve service efficiency during high-demand periods.
- Fostered a positive environment through respectful interactions and a commitment to helping others.
- Supported operational efficiency and productivity through teamwork and communication.
- Provided flexible availability for night, weekend, and holiday shifts to support operational needs.
- Facilitated efficient task completion in fast-paced settings, supporting overall team objectives.
- Developed proactive methodologies to ensure consistent reliability and adherence to objectives.
- Cultivated ability to quickly learn new concepts and effectively navigate diverse environments.
- Executed pizza preparation processes to ensure high quality and alignment with customer specifications.
- Controlled pizza oven and kitchen equipment functionality to ensure consistent food quality.
- Maintained organized and sanitary workstations to support compliance with health standards.
- Coordinated with team members to optimize kitchen operations and streamline processes during high-demand periods.
- Responded promptly to changing customer needs and special orders to maintain high-quality standards.
- Applied recipe-guided measurements and distribution techniques to ensure accurate pizza preparation.
- Acquired in-depth knowledge of menu offerings and specials to enhance operational efficiency.
- Implemented systematic organization and cleanliness protocols to support optimal productivity in pizza preparation.
- Maintained hygiene standards by thoroughly cleaning counters and food prep areas with bleach and cloths.
Restaurant Hostess
Metro Dinner
Terre Haute, IN
11.2024 - 10.2025
- Oversaw monitoring and replenishment of condiments, silverware, napkins, and tablecloths to enhance customer dining experience.
- Implemented opening and closing procedures, ensuring efficient supply restocking and thorough work area sanitation.
- Ensured adherence to cleanliness standards in dining area by systematically wiping down tables and chairs between seatings.
- Orchestrated setup of banquet rooms for special events, ensuring optimal arrangement and presentation.
- Delivered exceptional service by welcoming customers and guiding them to designated tables.
- Organized seating arrangements in accordance with customer preferences and restaurant policies.
- Managed incoming call operations, delivering appropriate greetings and detailed information regarding menu items and services offered.
- Supported servers by efficiently refilling beverages and clearing plates from tables.
- Facilitated communication with kitchen staff to address customer feedback and resolve complaints.
- Facilitated menu inquiries and provided detailed information on menu items and specials.
- Promoted appetizers, drinks, and desserts to boost customer engagement. Assisted in creating enjoyable dining experiences through thoughtful recommendations.
- Oversaw management of reservations, waitlists, and special requests for large parties.
- Oversaw dining room operations to guarantee exceptional guest service delivery.
- Assisted customers by answering phone inquiries to schedule and confirm reservations. Recorded takeout orders accurately. Responded to service questions to enhance customer satisfaction.
- Oversaw guest greetings and coordinated seating logistics to enhance dining area efficiency.
- Facilitated guest greetings and seating arrangements to foster a welcoming atmosphere.
- Oversaw reservation management through digital booking systems to optimize seating arrangements.
- Facilitated collaboration with waitstaff to optimize guest flow during peak hours.
- Trained new host staff on customer service protocols to enhance guest experience quality.
- Cultivated positive first impressions by leveraging effective interpersonal communication skills.
Junior Sandwich Artist
SUBWAY®Restaurants
Terre Haute, IN
02.2024 - 09.2024
- Instructed new team members on sandwich preparation methods to enhance operational efficiency.
- Evaluated and ensured product quality to maintain superior service standards.
- Maintained strict adherence to health department standards for food safety and handling.
- Coordinated with team members to streamline order management and enhance customer service.
- Executed customer payment transactions with precision to enhance service efficiency.
- Adhered to company standards while preparing food to maintain quality and safety.
- Managed inventory organization by rotating stock items, ensuring timely sales of older products.
- Upheld high standards of cleanliness for work area and equipment to promote safety and efficiency.
- Implemented systematic organization of refrigerator contents by date stamps to maintain ingredient quality for sandwich production.
- Developed and delivered comprehensive training programs for new employees to enhance order-taking skills and product understanding.
- Maintained consistency in portion sizes to enhance product quality and customer satisfaction.
- Engaged with customers to provide detailed insights on menu offerings.
- Managed daily opening and closing tasks to ensure operational readiness and cleanliness.
Education
High School Diploma -
Terre Haute South Vigo High School
Terre Haute, IN06-2025
Skills
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related problems Facilitated communication between customers and service teams
Ensured compliance with food safety regulations and standards
Executed cash handling procedures to ensure accurate financial transactions
Assisted teams in completing projects by fostering open communication and collaboration Supported team members in achieving shared goals through effective coordination Contributed to a positive team environment by encouraging participation and idea sharing
Facilitated onboarding and training processes for new employees
Optimized scheduling and prioritization of tasks to enhance productivity
Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
Oversaw order management processes to ensure timely fulfillment and customer satisfaction
Executed comprehensive event setup, ensuring all logistical elements were in place
Facilitated conflict resolution processes to enhance team collaboration
Executed food station setup to ensure efficient service delivery during events
Executed problem-solving strategies to identify and resolve operational challenges
Assisted guests with inquiries and requests to enhance overall experience Supported team members in maintaining high standards of service Facilitated communication between guests and staff to resolve issues promptly
Optimized seating arrangements to enhance guest experience and operational flow
Assisted in implementing active learning strategies to enhance student engagement Supported educators in developing interactive lesson plans Contributed to the evaluation of learning outcomes through feedback collection
Demonstrated assertiveness in communication to foster collaborative team dynamics
Cultivated and strengthened professional relationships to enhance collaboration
Coordinated schedules for team meetings and project deadlines Assisted in organizing resources to support project timelines Managed calendar updates to facilitate effective communication among team members
Oversaw performance monitoring to ensure operational efficiency
Exhibited a welcoming and approachable demeanor in all interactions
Implemented up-selling techniques to enhance customer purchasing experience
Oversaw shift coordination to ensure optimal staffing and operational efficiency
Facilitated coordination of tasks to enhance team efficiency
Oversaw operations of point-of-sale systems to ensure seamless transaction processing
Operated multi-line telephone systems to enhance communication efficiency
Maintained cleanliness and hygiene standards in work areas Supported team efforts to promote a safe and sanitary environment Assisted in organizing cleaning schedules and tasks
Assisted in maintaining cleanliness and organization of dining areas Supported waitstaff by clearing and resetting tables efficiently Contributed to a positive dining experience for guests
Ensured accuracy in table assignments through meticulous verification processes
Delivered impactful personal presentations to effectively communicate ideas and engage audiences
Assisted in executing marketing campaigns to boost product visibility Supported sales teams in achieving targets through effective communication Collaborated with team members to enhance customer engagement strategies
Executed item promotion strategies to enhance product visibility and drive sales
Executed critical judgment and decision-making processes to drive strategic initiatives
Accomplishments
- I received 2 national awards during my time in JROTC. One being the Veitnam Veterans award and the other being the US daughters of 1812 award.
Affiliations
- I did color guard all 4 years of high school. We would practice during the summer about 20+ hours a week and during school weeks we would practice about 10 hours a week. We would have our competitions on Saturdays and they would last all day long.
- I did raiders, a physical fitness team, for 2 years but never got to compete. I went to all the practices and home events if I wasn't at color guard.
- I also had a job during the middle of my junior year until now.
Timeline
Team Member
Azzip Pizza
09.2025 - 01.2026
Restaurant Hostess
Metro Dinner
11.2024 - 10.2025
Junior Sandwich Artist
SUBWAY®Restaurants
02.2024 - 09.2024
High School Diploma -
Terre Haute South Vigo High School