Joshua Athey
Gilbert,AZ
Summary
Visionary leader with proven expertise in team engagement, project management, and operational improvements. Committed to driving efficiency and fostering strong relationships that enhance service quality and client satisfaction.
Overview
11
11
years of professional experience
Work History
Founder
White Dove Window Cleaning
Scottsdale, AZ
09.2023 - Current
- Established operational procedures for window cleaning services to enhance efficiency and service quality.
- Managed scheduling and logistics for client appointments, optimizing workflow and resource allocation.
- Trained and mentored new employees in cleaning techniques and customer service standards.
- Developed marketing strategies to increase brand visibility and attract new clientele.
- Implemented quality control measures, ensuring high standards of cleanliness and customer satisfaction.
- Cultivated relationships with clients, resulting in increased repeat business and referrals.
- Conducted regular performance evaluations to identify improvement opportunities within team operations.
- Streamlined inventory management processes, reducing costs associated with supplies and equipment maintenance.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
Military Police Officer
Arizona Army National Guard
Phoenix, AZ
01.2020 - 11.2026
- Conducted security patrols to ensure safety of personnel and assets.
- Enforced laws and regulations, maintaining order within military installations.
- Collaborated with local law enforcement to address community safety concerns.
- Trained junior personnel in protocols for incident response and reporting.
- Monitored criminal activity in community to identify suspicious activity.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Trained other officers in firearms and self-defense tactics.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Maintained high levels of discipline within unit, leading to noticeable decrease in on-duty incidents.
- Contributed to strategic planning of security operations, ensuring preparedness for variety of scenarios.
- Enhanced unit readiness by conducting regular training exercises for new recruits.
- Improved unit efficiency by organizing and maintaining detailed records of all activities and incidents.
- Fostered culture of respect and integrity, conducting ethics training for new members.
- Aided in resolution of conflicts among personnel, promoting cohesive unit environment.
- Assisted in development of security measures for special events, leading to successful, incident-free gatherings.
- Played key role in emergency response teams, leading to effective management of unforeseen situations.
- Bolstered defense mechanisms against potential threats with proactive surveillance strategies.
- Facilitated smooth transition of information between shifts, ensuring continuous operational awareness.
- Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
- Provided expertise in crowd control techniques during large-scale events, ensuring the safety of attendees and maintaining order.
- Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Documented and organized security information accurately and efficiently.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
Firearms Sales Associate
Arizona Firearms
Tempe, AZ
07.2020 - 03.2024
- Provided exceptional customer service, assisting clients in firearm selection based on needs and preferences.
- Maintained knowledge of inventory levels and ensured accurate product displays to enhance sales opportunities.
- Processed background checks efficiently, adhering to all legal regulations and company policies.
- Collaborated with team members to optimize store layout, improving customer flow and accessibility of products.
- Conducted regular audits of inventory to minimize discrepancies and ensure compliance with industry standards.
- Implemented promotional strategies that increased customer engagement and drove sales during peak seasons.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
- Played an active role in loss prevention efforts by monitoring inventory levels closely and reporting any discrepancies immediately to management personnel.
- Enhanced store reputation by consistently delivering exceptional customer service and demonstrating expertise in various types of firearms.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for firearms purchases.
- Meticulously maintained records of all transactions, ensuring proper documentation for auditing purposes.
- Conducted thorough background checks for firearm sales, ensuring compliance with federal regulations and promoting safety within the community.
Missionary
The Church Of Jesus Christ Of Latter-Day Saint
Birmingham, England, United Kingdom
03.2016 - 02.2018
- Engaged in community service projects, fostering collaboration and engagement among diverse groups.
- Organized educational workshops, enhancing knowledge of church doctrines and community values.
- Mentored new missionaries, providing guidance on cultural sensitivity and effective communication strategies.
- Facilitated outreach programs, increasing participation in local service initiatives and church activities.
- Coordinated events for congregation members, strengthening community ties and support networks.
- Facilitated regular training sessions, improving team effectiveness and adherence to organizational standards.
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Facilitated spiritual growth among congregation members, leading weekly services and scripture study sessions.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Volunteered in overseas locations and in various roles.
- Participated in fundraising events, generating financial resources necessary for mission projects and community initiatives. (Royal British Legion "Poppy Appeal')
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZSkills
- Team leadership and engagement
- Strategic thinking
- Contract negotiation
- Ethics and integrity
- Growth mindset
- Project management and procedural improvement
- Negotiation
- Visionary leadership and strategic team management
Timeline
Founder
White Dove Window Cleaning
09.2023 - Current
Firearms Sales Associate
Arizona Firearms
07.2020 - 03.2024
Military Police Officer
Arizona Army National Guard
01.2020 - 11.2026
Missionary
The Church Of Jesus Christ Of Latter-Day Saint
03.2016 - 02.2018
High School Diploma -
Apache Junction High School