Joshua Augustin
brooklyn,NY
Summary
Dedicated Cable Technician with expertise in fiber optic safety, fusion splicing, and structured cabling plans. Committed to enhancing performance reliability and customer satisfaction through systematic issue resolution and efficient installation services.
Overview
10
10
years of professional experience
Work History
Cable Technician
Optimum
Brooklyn, NY
10.2021 - Current
- Installed and tested fiber optic systems to ensure optimal performance and reliability.
- Conducted troubleshooting and maintenance on fiber optic networks to minimize downtime.
- Spliced coaxial cables to ensure high-quality signal transmission across various networks.
- Conducted routine maintenance and repairs on existing coaxial infrastructure to enhance performance reliability.
- Utilized specialized tools for cable preparation and installation, ensuring adherence to safety standards and regulations.
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Increased customer loyalty through excellent communication skills, timely arrivals for appointments, and respectful treatment of clients'' property.
Cable Lineman
Optimum Construction
Brooklyn, NY
06.2019 - 10.2021
- Installed and maintained overhead and underground cable systems to ensure reliable service delivery.
- Conducted routine inspections and repairs on communication lines to prevent outages.
- Collaborated with team members to execute complex installation projects efficiently.
- Trained junior linemen on safety protocols and best practices for equipment handling.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Read blueprints and schematics to correctly place equipment.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Cable Puller
Certified Cabling Inc
New York, NY
04.2017 - 05.2019
- Executed cable installation projects efficiently, ensuring adherence to safety protocols and quality standards.
- Collaborated with project teams to optimize cable routing and minimize installation time.
- Maintained high-quality installations by closely following industry standards and guidelines.
- Achieved consistent on-time project completions with meticulous planning and coordination of resources.
- Collaborated with other tradesmen for seamless integration of cabling systems in multi-trade projects.
- Facilitated smooth communication between team members, promoting a positive work environment that led to increased productivity.
Sales Associate
Rita's Ice
Brooklyn, NY
05.2016 - 03.2017
- Provided exceptional customer service, ensuring a welcoming experience for all guests.
- Managed daily cash transactions with accuracy, maintaining financial accountability.
- Trained new team members on operational procedures and customer interaction techniques.
- Implemented inventory management strategies to optimize product availability and reduce waste.
- Assisted in creating a positive team environment through effective communication and support.
- Maintained cleanliness and organization of work area, adhering to health and safety guidelines.
Education
High School Diploma -
Willam E. Grady
Brooklyn, NY06-2014
Skills
- Structured cabling plans
- Experienced with hand tool applications
- Systematic issue resolution
- Customer engagement
- Fiber optic safety
- Fiber termination
- Fusion splicing
- Fiber optic routing
Timeline
Cable Technician
Optimum
10.2021 - Current
Cable Lineman
Optimum Construction
06.2019 - 10.2021
Cable Puller
Certified Cabling Inc
04.2017 - 05.2019
Sales Associate
Rita's Ice
05.2016 - 03.2017
High School Diploma -
Willam E. Grady