Joshua Bacani
Saint Louis
Summary
I have a background in learning on the fly quickly due to different kids having different learning preferences. I have also learned a great level of patience. Dedicated concessions worker with proven skills in customer engagement and problem-solving. Experienced in fast-paced environments, consistently delivering friendly service and maintaining operational efficiency. Dynamic usher with a strong focus on guest experience and safety. Skilled in effective communication and teamwork, contributing to successful event logistics and maintaining a welcoming atmosphere for all attendees. Versatile swim instructor known for fostering student confidence and adapting lessons to diverse learning styles. Committed to creating engaging experiences while ensuring safety and adherence to pool regulations. Reliable professional with experience producing food made to order. Leader in swift and accurate customer service and satisfaction. Team-oriented and organized contributor to fast-paced, public-facing work environment. Quick-working with several years of experience. Handled multiple orders simultaneously and processed payments effectively. Energetic Concessions Worker known for high productivity and efficient task completion. Specialize in customer service, sales techniques, and inventory management. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments. Committed to enhancing customer experience through quick service and positive interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Register/Concessions Worker
St. Mary Immaculate Parish
Plainfield
10.2024 - 05.2025
- Prepared and served food and beverages to customers in a fast-paced environment.
- Managed cash register and processed customer transactions accurately and efficiently.
- Maintained cleanliness of concession stands and dining areas throughout shifts.
- Assisted in inventory management by restocking supplies as needed during service.
- Engaged with customers, providing friendly service and addressing inquiries promptly.
- Collaborated with team members to ensure smooth operations during busy events.
- Followed health and safety regulations for food handling and sanitation standards.
- Set up concession stands before events, ensuring all equipment was operational.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Stocked concession stands with supplies and food items.
Usher
St. Mary Immaculate Parish
Plainfield
09.2024 - 03.2025
- Greeted guests warmly upon arrival at church events.
- Assisted attendees in finding seating during services and events.
- Provided event information to visitors about schedules and facilities.
- Monitored guest behavior to ensure a respectful atmosphere.
- Helped maintain cleanliness and orderliness of the venue.
- Collaborated with staff to coordinate event logistics effectively.
- Guided guests during emergency evacuations for safety compliance.
- Supported setup and breakdown of seating arrangements for events.
- Answered questions from guests about events, venues, times.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Provided assistance to people with disabilities who require special accommodation.
- Actively monitored crowd control during large gatherings.
- Provided information regarding events, facilities, and services.
Swim Instructor
Cw Avery YMCA
Plainfield
06.2023 - 02.2024
- Instructed swim lessons for various age groups and skill levels.
- Developed lesson plans to enhance swimmers' techniques and confidence.
- Provided feedback to swimmers on performance and areas for improvement.
- Adapted teaching methods to accommodate diverse learning styles of students.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Provided swimming instruction to individuals and groups of all ages.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Ensured that swimmers followed pool rules and regulations at all times.
- Coordinated swim team practices, focusing on enhancing performance and competitive skills.
Education
High School Diploma -
Plainfield North Highschool
Plainfield, IL05-2025
Skills
- Student engagement
- Communication skills
- Adaptability in teaching
- Simulation training
- Inclusiveness
- Relationship building
- Feedback evaluation
- Diligence
Affiliations
- Swim Club
- Water Polo Club
- Asian American Association
- Filipino Student Association
Accomplishments
- Team Captain of my varsity swim team
- National Honors Society
- National Tech Honors Society
- All- Conference Athlete
Certification
- Student Pilot License
Languages
American Sign Language
Limited
Timeline
Register/Concessions Worker
St. Mary Immaculate Parish
10.2024 - 05.2025
Usher
St. Mary Immaculate Parish
09.2024 - 03.2025
Swim Instructor
Cw Avery YMCA
06.2023 - 02.2024
High School Diploma -
Plainfield North Highschool