Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Joshua Baker

Horseheads,NY

Summary

Skilled Deputy Director familiar with writing grants, administering budgets and managing programs. Enthusiastic about overseeing teams, cultivating productive relationships, and driving diverse improvements. Successful at directing projects and organizing schedules.

Seasoned Deputy Fire Chief with strong background in fire prevention and safety inspection. Possess substantial experience managing firefighting teams, coordinating emergency response, and developing comprehensive training procedures. Skilled at strategic planning and resource allocation to maximize efficiency, while maintaining high degree of public safety. Demonstrated impact on team performance through leadership and continuous improvement initiatives.

Focused 911 dispatcher bringing several years' experience in the field. Well-versed in keeping emotions under control in order to work well in high-pressure moments. Desiring a long-term position with a successful organization. .

Overview

9
9
years of professional experience
1
1
Certification

Work History

Deputy Director of Emergency Services

Schuyler County – Office of Emergency Services
Watkins Glen, USA
05.2024 - Current
  • Developed and implemented strategic plans for the organization.
  • Monitored and evaluated program effectiveness, making adjustments as necessary.
  • Established operational policies and procedures to ensure efficient operations.
  • Collaborated with other departments to identify areas for improvement and implement change.
  • Represented the department at meetings, conferences, workshops.
  • Utilized effective communication techniques when interacting with colleagues.

Per Diem Career Firefighter

West Elmira Fire Department
Elmira, USA
06.2017 - Current
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Conducted regular safety inspections of buildings to identify any potential hazards.
  • Provided educational presentations regarding fire prevention techniques to local schools and businesses.
  • Investigated the causes of fires to determine origin and cause.

Communications Operator

Chemung County- Office of Emergency Management
Elmira, USA
03.2016 - 05.2024
  • Processed emergency and non-emergency calls for police, fire, ambulance services, and other municipal departments.
  • Recorded detailed information from callers into computer system.
  • Monitored radio frequencies of public safety agencies to ensure proper communication between dispatchers and field units.
  • Ran background checks on individuals as required by law enforcement officials.
  • Assisted with training new Communications Operators on equipment usage and procedures.
  • Coordinated communications between various public safety agencies during large scale incidents or disasters.
  • Utilized mapping programs to locate addresses for responders in the field.
  • Operated multi-line phone systems to route incoming calls accurately.

2nd Assistant Chief

Horseheads Fire Department
Horseheads, USA
05.2019 - 04.2023
  • Coordinated, supervised, and evaluated the activities of subordinate personnel.
  • Developed, implemented, and monitored fire prevention programs.
  • Established training objectives for department members in areas such as interior and exterior operations, and emergency medical services.
  • Monitored budget expenditures related to personnel, supplies, and equipment to ensure fiscal responsibility.
  • Reviewed incident reports for accuracy and completeness prior to submission for review by higher-level administrators or outside agencies.
  • Created policies, procedures, standards, and protocols related to fire suppression operations and emergency response.
  • Facilitated meetings between fire department personnel and representatives from other agencies or organizations involved in public safety initiatives.
  • Previous titles held:

- Interior Firefighter: May 2009 - April 2014

- Lieutenant: May 2014 - April 2015

- Captain: May 2015 - April 2018

- 3rd Assistant Chief: May 2018 - April 2020

- 2nd Assistant Chief: May 2020 - April 2023

Education

High School Diploma -

Horseheads High School
Horseheads, NY
06.2007

Audio/Media Design -

GST BOCES
06.2007

Associate of Science - Emergency Management

SUNY Broome Community College
Binghamton, NY

Skills

  • Communication
  • Leadership
  • 10-Codes knowledge
  • Accuracy
  • Fire and EMS operations background
  • Strategic Planning
  • Organizational Development
  • Staff Management
  • Negotiation
  • Individual accountability
  • Contract Management

Certification

  • NY EMT, 12/31/25
  • CPR, 12/31/25
  • BLS/CPR Instructor, 12/31/25
  • Unrestricted Interior FF Medical, 12/31/24

Affiliations

  • Elmira College Booster Club
  • Horseheads Little League Coach
  • Horseheads Little League Executive Board (Safety Officer)
  • Horseheads Babe Ruth Baseball League Coach
  • Horseheads Babe Ruth Executive Board (Coach Liaison)
  • Horseheads Girls Softball Association Coach
  • Horseheads Girls Softball Association Executive Board (10U Commissioner)

Timeline

Deputy Director of Emergency Services

Schuyler County – Office of Emergency Services
05.2024 - Current

2nd Assistant Chief

Horseheads Fire Department
05.2019 - 04.2023

Per Diem Career Firefighter

West Elmira Fire Department
06.2017 - Current

Communications Operator

Chemung County- Office of Emergency Management
03.2016 - 05.2024
  • NY EMT, 12/31/25
  • CPR, 12/31/25
  • BLS/CPR Instructor, 12/31/25
  • Unrestricted Interior FF Medical, 12/31/24

High School Diploma -

Horseheads High School

Audio/Media Design -

GST BOCES

Associate of Science - Emergency Management

SUNY Broome Community College
Joshua Baker