Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joshua Banuelos

New York,NY

Summary

Human centered Office Manager, enthusiastic about supporting team members to meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing patient, company and employee needs.

Overview

5
5
years of professional experience

Work History

Office Manager

Premise Health
New York, NY
04.2024 - Current
  • Assisted in developing programs to promote healthy lifestyles among employees.
  • Coordinated with internal and external stakeholders to ensure successful implementation of the program initiatives.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.

Office Manager

One Medical
San Bruno, CA
06.2022 - 04.2024
  • Built an engaged office team leveraging CICARE, Active Daily Management, and Lean principles to meet patient and team experience goals
  • Ensured members had an amazing experience - provided timely access to the care that they need and ensured their issues were resolved quickly, with minimal waste and friction
  • Engaged my team to solve local problems, escalated systemic issues to my manager or central teams
  • Modeled the ideal team member experience through excellent onboarding, training, performance feedback, skill coaching, learning opportunities and engaged career development

Physical Medicine Operations Lead

One Medical
San Bruno, CA
06.2022 - 04.2024
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored operations and reviewed metrics to understand company service line goals.
  • Created plans to propose solutions to problems related to Access and Utilization.
  • Set specific goals for projects to measure progress and evaluate end results.

Administrative Assistant | Shift Lead

One Medical
Mountain View, CA
07.2019 - 06.2022
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Managed schedules and maintained coverage for shifts.
  • Initiated and established workflows and processes for teams across varied roles

Education

High School Diploma -

Atwater High School
2014

Some College (No Degree) - Theater Arts

Humboldt State University

Skills

  • Accountable
  • Interpersonal
  • Team development
  • Project management
  • Team management
  • Collaborative

Affiliations

  • Organized and facilitated inclusive spaces for Art to show one's creativity and growth.
  • Continuous interest in the Arts and drive to bring creativity to my professional career.

Timeline

Office Manager

Premise Health
04.2024 - Current

Office Manager

One Medical
06.2022 - 04.2024

Physical Medicine Operations Lead

One Medical
06.2022 - 04.2024

Administrative Assistant | Shift Lead

One Medical
07.2019 - 06.2022

High School Diploma -

Atwater High School

Some College (No Degree) - Theater Arts

Humboldt State University

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Joshua Banuelos