Hardworking Customs and Border Protection Officer (CBP) experienced in challenging border protection work. Compassionate toward struggling individuals, firm in combatting illegal activity and unwavering in integrity. Skilled in using the latest Department of Homeland Security technology. Well-rounded in the medical contract and administrative field, with an accomplished background in the business development arena.
Overview
23
23
years of professional experience
Work History
Customs and Border Protection Officer (GS-12)
Department of Homeland Security
Lukeville , AZ
05.2021 - Current
Prepared reports and other documents.
Analyzed and disseminated intelligence information.
Conducted inspections of individuals and conveyances through random vehicle inspections.
Communicated and gave verbal Spanish commands to Spanish-speaking illegal aliens and smugglers.
Collaborated with law enforcement officials to provide relevant information regarding observed or suspected criminal activity.
Served as federal law enforcement officer and verified compliance to laws when goods or people entered country.
Detected, prevented and apprehended undocumented aliens and alien smugglers at or near land borders by maintaining surveillance from covert positions.
Coordinated detention and deportation for individuals violating country immigration laws.
Documented daily data related to investigations and findings.
Cargo Trade Academy Certified Non-Intrusive Inspection Instructor on various NII equipment (Z-Portal, ZBF, Radseeker, PRD, ThruVision, Video Scope, Buster).
Certified Safety Officer
Fit-Test certified
Contract Administrator
Becton Dickinson & Co
Tempe, AZ
04.2019 - 05.2021
Provided updates on status of contract processes to upper management and other important personnel.
Negotiated changes and issued change orders and contract amendments.
Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
Exceeded expectations in speed of contract turnover, averaging 24 hour turn around time.
Stayed abreast of all relevant Federal rules and regulations to keep organization compliant.
Provided dedicated support for several contracts worth more than total of $20M.
Business Development Representative
Woz U (Steve Wozniak software training school)
Scottsdale, Arizona
01.2018 - 02.2019
Orchestrated specific recruitment campaigns identifying diverse target demographics for ideal recruitment
Developed partnership with local non-profit organizations (Wounded Warrior, Greater Phoenix Urban League, Goodwill Veteran Career, Phoenix Coyotes, Phoenix Rising)
Helped establish, build, hire, and train the admissions department for all of Woz-U from the ground up from a 5 person team to a multi-department organization with 200+ employees in 2.5 years
Focused Marketing/Branding: Developed and carried out multiple campaigns focused on event conversion (including DAV military career fairs, Gaming conventions in AZ and CA, TX, WA producing rapid lead generation in the company’s early growth stages)
Built and delivered many in-person presentations/lectures
Attended outside events, expos as company representative
Senior Admissions Team Lead
Woz U/Coder Camps
Scottsdale, Arizona
06.2016 - 02.2019
One of the first 5 admissions team members hired and started on day 1 of online team implementation (doors open)
Implemented weekly scrum between all departments involved with student success
Led entire company with most graduated students
represented company at 100+ on and off campus events
first to reach $2 million in gross revenue generated
Admissions Representative
Art Institute of Pittsburgh online
Chandler, AZ
11.2015 - 05.2016
Assist potential students in choosing the correct online degree program for them
Help direct each student through the entire application and enrollment process
Thoroughly reviewed admissions applications and evaluated credentials.
Assistant Director of Admissions
Miller-Motte Technical College online
Tempe, AZ
11.2011 - 10.2015
Collaborated cross-functionally with all departments to achieve student enrollment targets.
Administered, monitored and analyzed admissions team performance while identifying performance trends and opportunities.
Awarded highest admissions honors as Regional MVP for consecutive years (2013, 2014)
Performed numerous daily tasks including: high conversion based lead distribution to maximize enrollment numbers
Designed knowledge based training sessions for representative growth
Vendor
Schwan's Consumer Brands
Phoenix, AZ
03.2009 - 11.2011
Built and removed different displays and specific products based on customer requirements and promotional needs.
Sales Associate
Home Depot
Phoenix, AZ
08.2004 - 08.2008
Helped customers find specific products, answered questions and offered product advice.
Aerospace Maintenance Journeyman
United States Air Force
Abilene, TX
06.2001 - 06.2004
Completed timely inspections of aircraft systems and components to check performance and safety.
Oversaw preventive, predictive and corrective maintenance to maintain equipment readiness.
Worked in unison with other countries and cultures while deployed to Bishkek, Kyrgyzstan from Mar- Aug 2003.
Developed priceless teamwork and individual skills that were vital when the unit was under time sensitive pressure.
Customs and Border Protection Officer GS 1895-12 at U.S. Customs and Border Protection, CBPOCustoms and Border Protection Officer GS 1895-12 at U.S. Customs and Border Protection, CBPO
CUSTOMS AND BORDER PROTECTION OFFICER GS-1895-12/2 at Department of Homeland SecurityCUSTOMS AND BORDER PROTECTION OFFICER GS-1895-12/2 at Department of Homeland Security
Customs and Border Protection Officer GS 12 Step 2 at Department of Homeland SecurityCustoms and Border Protection Officer GS 12 Step 2 at Department of Homeland Security