Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Joshua Barranti

Joshua Barranti

Apple Valley,CA

Summary

A dynamic professional with a proven track record at Target, adept in customer service and problem-solving. Excelled in building customer relationships and streamlining operations, enhancing team performance and efficiency. Demonstrates exceptional teamwork, collaboration, and multi-tasking abilities, significantly improving customer satisfaction and retention.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Target
08.2021 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collected carts and cleaned restrooms as well as help with carry-outs.

Warehouse Worker

Saanven
09.2020 - 07.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Worker

Surefire LLC
07.2018 - 08.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.

Sales Associate

Home Depot
02.2014 - 06.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Restaurant Manager

Lucky 7 Casino
06.2013 - 12.2013
  • Established a welcoming atmosphere to encourage repeat visits.
  • Resolved guest complaints with prompt, personalized service.
  • Enhanced staff performance with coaching and mentoring, building upon skills.
  • Managed budgets to ensure sustainability and minimize overspending.
  • Streamlined inventory processes with regular audits, reducing waste.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Carefully interviewed, selected, trained, and supervised staff.

Education

High School Diploma -

Chaparral High School
Phelan, CA
06-2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Listening skills

Accomplishments

  • Achieved homer awards through effectively helping with customer service and project building.
  • Supervised team of 6 staff members.
  • Achieved goals by completing tasks with accuracy and efficiency.
  • Awarded “Employee of the Month” in 2021.

Certification

  • For the occupation of Retail Salespersons, while there are not as many formal certifications or credentials compared to more regulated professions, there are still a number of certifications and memberships that can enhance a retail professional's qualifications and appeal to employers. Here is a list of relevant credentials, forklift, reach, order picker, electric pallet jack. (2014-2018) (2020-2021).

Languages

English
Full Professional

Timeline

Sales Associate

Target
08.2021 - 12.2024

Warehouse Worker

Saanven
09.2020 - 07.2021

Warehouse Worker

Surefire LLC
07.2018 - 08.2020

Sales Associate

Home Depot
02.2014 - 06.2018

Restaurant Manager

Lucky 7 Casino
06.2013 - 12.2013

High School Diploma -

Chaparral High School
Joshua Barranti