Joshua Barrett
Woodbridge,Virginia
Summary
Dynamic professional with extensive experience in assistive technology solutions, dedicated to enhancing user independence and satisfaction through exceptional customer service and problem-solving skills. Expertise in customizing technology to align with individual needs while ensuring adherence to accessibility standards. Proven track record in developing and implementing innovative assistive technology strategies, utilizing adaptive tools to significantly improve accessibility and user experience. Committed to fostering community growth as an Assistive Technology Specialist by driving innovation and providing comprehensive training and support for both staff and users on effective technology integration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistive Technology Professional
Elevation DME
Woodbridge, VA
10.2025 - Current
- Assessed client needs to recommend appropriate assistive technology solutions.
- Developed and delivered training sessions on assistive technology usage for clients and caregivers.
- Collaborated with healthcare professionals to integrate assistive devices into patient care plans.
- Evaluated emerging technologies to enhance service offerings and improve client outcomes.
- Developed and executed territory sales strategies to drive revenue growth across multiple markets.
- Led cross-functional teams to enhance product visibility and customer engagement initiatives.
Rehabilitation Equipment Technician
NSM
Mechanicsville, VA
08.2025 - 10.2025
- Diagnosed and repaired equipment malfunctions to minimize downtime.
- Conducted routine maintenance checks to ensure optimal operational efficiency.
- Collaborated with cross-functional teams to streamline equipment processes and enhance reliability.
- Mentored junior technicians, promoting skill development and adherence to safety protocols.
- Trained staff on proper equipment operation and troubleshooting techniques to boost productivity.
- Analyzed equipment performance data to identify trends and recommend preventative measures.
- Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
Assistive Technology Professional
Numotion
Woodbridge, VA
05.2022 - 07.2025
- Documented procedures used during installation projects and developed technical specifications documents as required by clients.
- Provided guidance on best practices when selecting or implementing an assistive technology solution.
- Troubleshot system errors associated with hardware or software issues related to assistive technology devices.
- Advised customers on available options when purchasing assistive technology devices or services.
- Conducted assessments of individual needs for assistive technology devices and services.
- Monitored customer feedback to identify areas needing improvement in product design or functionality.
- Ensured compliance with state regulations regarding accessibility standards in public buildings.
- Provided technical assistance to staff members regarding the implementation of adaptive software applications.
- Assisted individuals with disabilities in utilizing assistive technology to increase independence and productivity.
- Responded promptly to customer inquiries regarding complex rehab issues.
- Educated customers on proper use of their seating/ complex rehabilitation system.
- Collaborated with interdisciplinary teams including occupational therapists, speech language pathologists, educators, to determine appropriate assistive technology solutions.
- Researched new products and technologies emerging in the field of Assistive Technology.
- Designed and implemented training programs on the use of specialized computer hardware and software.
- Evaluated existing systems for compatibility with new hardware or software requirements.
- Handled customer complaints and escalated issues according to procedures.
- Troubleshot issues on device-specific problems, network performance, and internet connectivity.
Seating Technician/ Product Assembler
Rehabilitation Equipment Professionals
Alexandria, VA
09.2018 - 04.2022
Shipper / Melt room Operator
The Highland Mint
Melbourne, FL
01.2018 - 09.2018
- Ensured orders were shipped in time to arrive by customers' requested delivery date.
- Verified, packed, and labeled shipments according to company procedures.
- Efficiently operated forklifts, pallet jacks and other equipment necessary for the job.
- Maintained cleanliness of the warehouse work area at all times.
- Demonstrated ability to lift heavy packages up to 50 pounds.
- Provided assistance in loading and unloading of trucks when needed.
CNC Laser Operator
Z Create Design
Palm Bay, FL
06.2017 - 01.2018
- Communicated clearly with customers about expected completion times for jobs assigned.
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs.
- Performed equipment diagnostics to recommend corrective actions for operational problems.
- Documented service and installation actions by completing forms and reports.
- Communicated with customers and sales representatives to determine service and scheduling needs.
Laborer
Got Wood inc
Melbourne, FL
10.2016 - 06.2017
- Performed manual labor tasks such as digging ditches, lifting objects and shoveling materials.
- Installed multiple kinds of flooring.
- Cleaned up debris from construction sites using rakes, brooms and other equipment.
- Worked collaboratively in diverse environment with various employees.
- Maintained all safety protocols while working on job sites, including wearing personal protective gear.
Education
High School Diploma -
Thomas Edison High School
Alexandria06-2016
Skills
- Customer service
- Time management
- Data-driven decision making
- Account growth
- Problem solving
- Sales Management
- Adaptive equipment expertise
- Special education collaboration
- Universal design principles
- Client advocacy
- Disability awareness
- Professional networking
- Product evaluation
- Assistive technology assessment
Accomplishments
- Participated in various incentive programs and contests designed to support achievement of production goals.
- Recipient of individual and departmental awards for providing stellar client service.
Certification
- Assistive Technology Professional
- Ride Designs level 2
Timeline
Assistive Technology Professional
Elevation DME
10.2025 - Current
Rehabilitation Equipment Technician
NSM
08.2025 - 10.2025
Assistive Technology Professional
Numotion
05.2022 - 07.2025
Seating Technician/ Product Assembler
Rehabilitation Equipment Professionals
09.2018 - 04.2022
Shipper / Melt room Operator
The Highland Mint
01.2018 - 09.2018
CNC Laser Operator
Z Create Design
06.2017 - 01.2018
Laborer
Got Wood inc
10.2016 - 06.2017
High School Diploma -
Thomas Edison High School
Personal Information
Title: Assistive Technology Professional