Joshua Bennett
Page,AZ
Summary
Dedicated professional with expertise in cleaning, customer service, and time management. Proven ability to enhance guest satisfaction while streamlining operations across multiple properties.
Overview
17
17
years of professional experience
Work History
Airbnb Cleaner
Tanza Airbnb Cleaner
Page, AZ
09.2023 - Current
- Ensured cleanliness and hygiene standards across multiple Airbnb properties.
- Conducted thorough cleaning of guest rooms, bathrooms, and common areas.
- Managed laundry operations, including washing, folding, and organizing linens.
- Maintained inventory of cleaning supplies and equipment for efficient operations.
- Implemented best practices for sanitization to enhance guest satisfaction.
- Trained new team members on cleaning protocols and safety measures.
- Developed streamlined processes to improve overall operational efficiency.
- Collaborated with property managers to address specific cleaning requests and feedback.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Cashier
Antelope Canyon Tours
Page, AZ
06.2022 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, promoting upselling opportunities.
- Handled cash and electronic payments while ensuring compliance with financial protocols.
- Resolved customer complaints efficiently, improving overall satisfaction ratings.
- Implemented workflow improvements that enhanced transaction speed and accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Manager
Page Mesa Theater
Page, AZ
05.2009 - Current
- Developed sales strategies to increase market share and enhance customer engagement.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Developed strong client relationships for repeat business and increased referrals.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Completed store opening and closing procedures by counting drawers and managing security.
Home Health Aide
Giving Home Health
Cortez, CO
06.2019 - 02.2022
- Provided compassionate personal care to enhance patient comfort and well-being.
- Assisted with daily living activities, ensuring safety and dignity for clients.
- Monitored vital signs and reported changes in patient conditions to healthcare professionals.
- Developed individualized care plans based on client needs and preferences.
- Advocated for patients' needs, ensuring access to appropriate resources and support services.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Page High School
Page, AZ05.2011
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Customer service
- Time management
- Team collaboration
- Problem-solving
- Reliability and punctuality
- Attention to detail
- Professional appearance
- Quality control
- Quality assurance
- Complex Problem-solving
Timeline
Airbnb Cleaner
Tanza Airbnb Cleaner
09.2023 - Current
Cashier
Antelope Canyon Tours
06.2022 - Current
Home Health Aide
Giving Home Health
06.2019 - 02.2022
Assistant Manager
Page Mesa Theater
05.2009 - Current
High School Diploma -
Page High School