Joshua Bettencourt
Spokane Valley
Summary
Dynamic Service Technician with expertise in HVAC diagnostics and heating system repair at Banner Furnace & Fuel. Proven ability to enhance system performance through effective troubleshooting and routine maintenance. Recognized for professionalism and customer education, contributing to improved client satisfaction and energy efficiency.
Overview
10
10
years of professional experience
Work History
Service Technician
Banner Furnace & Fuel
06.2024 - Current
- Diagnosed and repaired heating and cooling systems for residential clients.
- Performed routine maintenance on HVAC equipment to ensure optimal performance.
- Assisted in troubleshooting malfunctioning systems, improving response times.
- Educated customers on system operation and energy efficiency best practices.
Line Cook
Dennys Restaurant
06.2015 - 09.2023
- Prepared high-quality meals in accordance with restaurant recipes and standards.
- Managed kitchen operations during peak hours, ensuring timely service and food quality.
- Supervised and trained new kitchen staff on food preparation techniques and safety protocols.
- Streamlined inventory management processes to reduce waste and optimize stock levels.
Education
HVAC/R Service Technician Training Certificate - HVAC/R Service Technician Training
Northwest HVAC/R Training Association
Spokane, WA06-2024
Skills
- HVAC diagnostics
- Heating system repair
- Cooling system repair
- Routine maintenance
- Professional and courteous
- Troubleshooting skills
Timeline
Service Technician
Banner Furnace & Fuel
06.2024 - Current
Line Cook
Dennys Restaurant
06.2015 - 09.2023
HVAC/R Service Technician Training Certificate - HVAC/R Service Technician Training
Northwest HVAC/R Training Association