Seasoned Technical Trainer with 5 years of experience managing technology training requirements and curriculum to meet skills-development initiatives. Detail-oriented when working with teams to outline, process and provide resources to meet technical goals. Organized approach to streamlining and compiling complex documentation and instruction programs. Knowledgeable oversight and tracking of technology sector.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Skills Training Instructor
Washington Metropolitan Area Transit Authority
03.2018 - Current
Plan, schedule, perform, and manage technical training courses to include forklift, man-lift, fall protection, ladder & scaffold, Aspen Aerial and various other classes that are required for employees
Manage, oversee, and monitor productivity up to 50 employees at a time
Instruct in a variety of work environments and easily adapt to changing conditions, as well as multiple personalities
Assisted in the creation of SB-23-05-A Fall Protection Bulletin, developed an initial and advanced course for all WMATA employees to ensure proper use of fall protection systems located within the authority
Instruct courses that are technical, rapidly changing, exacting and time sensitive
Develop courses to be meticulous, well organized, and complete
Courses are created with multiple levels of difficulty and are designed to promote teamwork
Manage special projects and assist with logistical planning for training courses
Maintain a thorough record using applications including Peoplesoft ELM & Maximo, as well as paper copies of all classes to coincide with the validity of monthly reports
Follow WMATA and manufactures instructions for equipment maintenance, if any equipment is due for preventative maintenance (PM) it is brought to managers attention
Ensure all WMATA rules and regulations (including WMATA S.OP's where applicable) as well as proper Personal Protective Equipment (PPE) are being used and followed during classes to maintain an excellent safety standard
Proficient in Microsoft Office products (Word, Excel, Teams, Outlook, Power Point, Access, and SharePoint)
Thorough understanding of Roadway Worker Protection (RWP) since 2013
Coordinate maintenance, repairs, and inspections of classroom components and heavy equipment
Assign and schedule work on a routine basis
Make key decisions and serve as acting supervisor on numerous occasions and for extended periods of time in the absence of supervisor.
Metro Rail Mechanic
Washington Metropolitan Area Transit Authority
05.2013 - 03.2018
Perform repairs, inspections, required adjustments, testing, troubleshooting, cleaning, lubrication, and scheduled maintenance on assigned rail car equipment in accordance with blueprints, diagrams, schematics, operation manuals and manufacturer's maintenance instructions
Perform preventive, scheduled, unscheduled or corrective maintenance, troubleshoot and test all vehicle systems, subsystems and components using precision measuring equipment such as calipers, verniers and micrometers to check for excessive wear on bushings, bearings and gears; and other instruments as required
Maintain hydraulic pumps, brake control units, pressure switches, valves and pneumatic equipment, such as compressors, actuators, suspension systems, and their associated check and control valves, components and system interfaces by performing scheduled maintenance inspections and tests, repairing, replacing or removing defective components and calibrating to manufacturer's specifications using approved procedures and test equipment
Maintain rail car trucks and truck mounted equipment (wheels, axles, gear boxes, traction motors, collector shoe assemblies, and friction brake equipment) by performing scheduled maintenance inspections and tests, lubricating and cleaning, assemblies, removing, replacing or repairing defective or worn parts, and calibrating (truing, shimming, and leveling) to manufacturer's specifications using approved procedures and test equipment
Maintain mechanical systems (doors, couplers, drawbars, brake calipers, actuators and cylinders, collector shoe assemblies, propulsion components and gear boxes) and associated control equipment by performing scheduled maintenance inspections and tests, repairing, replacing or removing defective components and calibrating to manufacturer's specifications using approved procedures and test equipment
Maintain interior/exterior car body structural equipment by painting and performing scheduled maintenance inspections; removing, replacing or repairing defective or worn carpeting, seat cushions and backs, window glass, liners, light fixtures and lamps, heater strips and guards using approved procedures and tools
Align, inspect, maintain, repair, troubleshoot, overhaul and modify all electronic/electro-mechanical and programmable logic equipment
Implement Engineering Modification Instructions (EMI's) and Maintenance Service Instructions (MSI's) to rail car mechanical, hydraulic and pneumatic systems
Perform new component acceptance testing
Perform modifications on assigned equipment based on pre-engineered technical data and fabricates prototype test units to test sub-assemblies within systems
Perform component renovation, installation work, and resolves maintenance problems not outlined in service manuals
Provide technical assistance to lower classified personnel in their work assignments
Comply with established maintenance and safety rules and regulations
Complete required documentation and reports for the repair and maintenance of transit car equipment and related components by using the proper forms, tags or entering data into the Maintenance and Reliability System (MARS)
Attend on-the-job and formal training classes and assists mechanics in higher classifications in their assignments as well as providing job specific training to mechanics in lower classifications
Respond to and provide assistance in emergencies, which requires movement of trains involved in incidents, accidents or derailments using rerail equipment
Maintained and tested on a monthly basis all re-rail equipment and vehicles to ensure CMNT teams were ready to respond.
Air and Water Balancer Apprentice
Metro Test & Balance, Inc.
11.2012 - 05.2013
Measure and adjust air flow using air data multimeter
Inspect, test, adjust, and balance heating, cooling and ventilating systems in commercial and industrial buildings using specialized tools and test equipment
Study system blueprints, specifications, and performance data to determine configuration and purpose of system components
Discuss system malfunctions with users to isolate problems
Inspect system to verify compliance with plans and specifications to detect malfunctions in component parts
Adjust system controls to preferred settings to perform tests
Tests performance of air and hydronic systems using pitot tubes, manometer, anemometer, velometer, tachometer, psychrometer, and thermometer to isolate problems and determine necessary adjustments
Adjust flow control valves in piping to balance system, using handtools such as pliers, screwdriver, or wrenches
Measure and adjust water balance using a hydronic meter with high and low side ports
Calculate total air and distribute correct CFMs to desired locations of HVAC Systems
Calculate gallons per hour (GPH) and gallons per minute (GPM) to distribute water flow
Discuss system operation with users to verify proper operation.
Education
5+ Years of Technical Training - Career And Technical Education
Metro Training Instructor
3500 Pennsy Drive, Landover MD
Huntingtown High School
Huntingtown, MD
05.2011
Calvert Career Center
Prince Frederick, MD
05.2011
Skills
Program Planning
Quality Controls
Product Development
Instructor Mentoring
Lesson Planning
Policy Implementation
Workforce Management
Team Leadership
Verbal and Written Communication
Complex Problem-Solving
Workplace Safety
Procedure Implementation
OSHA Compliance
Safety Training
Protective Equipment
Industrial Hygiene
Occupational Safety
Training and Mentoring
Safety Courses
Accomplishments
Served as acting supervisor for a team of 12 staff members, while supervisor was out on leave
Used ELM & Microsoft Excel to develop student reports of training compliance for multiple departments.
Collaborated with team of 25+ in the development of Dulles Fall Protection and package "K" submittals.
Resolved training issues by implementing new and updated detailed training courses.
Trained staff members via Microsoft Teams in the proper methods to inspect, install, and store Fall Protection harnesses and related equipment, keeping our frontline staff properly trained during the pandemic.
Planned and implemented the company-wide rollout of a proactive safety Fall Protection program, partnering with field management, supervisory staff and employees to effectively reduce overall fall hazards in the workplace.
Documented and resolved immediate training needs from multiple managers which led to certifications for their employees.
Assistant Superintendent Service Delivery (RTRA) at Washington Metropolitan Area Transit Authority (WMATA)Assistant Superintendent Service Delivery (RTRA) at Washington Metropolitan Area Transit Authority (WMATA)
Director - Capital Improvement Program, IRPG at Washington Metropolitan Area Transit Authority (WMATA)Director - Capital Improvement Program, IRPG at Washington Metropolitan Area Transit Authority (WMATA)
Technical Skills Training Instructor at Washington Metropolitan Area Transit AuthorityTechnical Skills Training Instructor at Washington Metropolitan Area Transit Authority