Joshua Bogac
Wilmington,NC
Overview
5
5
years of professional experience
Work History
Implementation Consultant
Infios (Formerly MercuryGate)
Cary, NC - Remote
10.2022 - 06.2025
- Configured Infios TMS system for new customer implementations.
- Engaged customers in designing project frameworks and blueprints.
- Developed workflows from order entry to freight audit to streamline operations.
- Conducted comprehensive training sessions throughout project lifecycle to enhance TMS utilization.
- Established carrier contracts and APIs for all modes of transportation rating.
- Assisted with integrating tracking systems, like MacroPoint, TruckerTools, and Project44.
- Created customized documents for clients using Docmosis as required.
- Handled support cases from customers to troubleshoot and resolve issues.
- Collaborated with product managers and development teams to identify defects and implement enhancements based on customer feedback.
Project Manager
Infios (Formerly MercuryGate)
Cary, NC - Remote
09.2021 - 10.2022
- Collaborated with the project team to define the project scope and estimate work effort for assigned projects. Served as the primary contact for customer inquiries and requests.
- Managed new implementations alongside smaller individual projects. Developed comprehensive project plans following Infios's methodology, establishing interim milestones and deadlines.
- Coordinated with project team and development to ensure adherence to project timelines through effective resource allocation.
- Facilitated regular meetings to enhance communication and streamline implementation processes.
- Reported on project progress, budget forecasts, and completion status, identifying risks to timely delivery.
Transportation Tech Manager
CJ Logistics America
Des Plaines, IL
08.2020 - 09.2021
- Managed relationships with technology partners, focusing on MercuryGate TMS.
- Developed and configured integrated applications for MercuryGate TMS. Collaborated with MercuryGate support to resolve reported system issues.
- Identified and integrated new business nodes into MercuryGate TMS.
- Created processes through dynamic ruleset development and macro creation in MercuryEdge.
- Established best practices for technology usage and team implementation. Supervised direct reports, fostering an engaged and skilled team.
- Oversaw development of TMS Super User analyst community at CJL.
Education
BBA - Supply Chain Management / Management
West Virginia University
2018
Skills
Infios TMS (Formerly MercuryGate)
MercuryEdge
Dynamic Rulesets (DRS)
EDI
Docmosis
XML
Timeline
Implementation Consultant
Infios (Formerly MercuryGate)
10.2022 - 06.2025
Project Manager
Infios (Formerly MercuryGate)
09.2021 - 10.2022
Transportation Tech Manager
CJ Logistics America
08.2020 - 09.2021
BBA - Supply Chain Management / Management
West Virginia University
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