Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Bohon

Waco,TX

Summary

Shift Leader at Czech Stop / Little Czech Bakery, adept in team leadership and problem solving, significantly enhancing customer satisfaction. Expert in cash handling, as well as end of shift register reports and fostering an optimistic work environment, I efficiently trained employees, ensuring adherence to safety protocols and maintaining operational excellence. My proactive approach and dedication to hospitality service have consistently resulted in improved workplace efficiency and customer service standards.

Overview

1
1
year of professional experience

Work History

Shift Leader

Czech Stop / Little Czech Bakery
06.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Gholson High School
Waco, TX
05.2025

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem Solving
  • Customer and Hospitality Service

Timeline

Shift Leader

Czech Stop / Little Czech Bakery
06.2023 - Current

High School Diploma -

Gholson High School
Joshua Bohon