Joshua Bonilla
Coral Springs,FL
Summary
Compassionate professional in funeral services, known for completing tasks with high efficiency and productivity. Possess specialized skills including empathetic communication, logistical coordination, and ceremonial preparation. Excel in offering solace, managing sensitive situations with discretion, and facilitating smooth operations during emotionally challenging times.
Overview
5
5
years of professional experience
Work History
Funeral Attendant
Star Of David Memorial Chapel
North Lauderdale, FL
05.2024 - Current
- Set up chairs in preparation for services.
- Assisted families with funeral arrangements, including selecting caskets and urns.
- Performed post-service duties such as collecting photos from families for display boards.
- Guided visitors through cemetery grounds when needed.
- Adhered strictly to all state regulations regarding cremations and burials.
- Supervised funeral processions to direct cemetery parking.
- Cleaned and maintained vehicles used for transporting remains.
Sales Associate
Wild Fork
Boca Raton, FL
06.2022 - 02.2024
- Greeted customers and provided exceptional customer service.
- Described merchandise and explained use, operation and care.
- Prepared merchandise for purchase or rental.
- Collected payments and provided accurate change.
- Handled customer complaints in a professional manner.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assessed customer needs to provide assistance and information on product features.
- Developed trusting relationships with customers by making personal connections.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Sales Associate
Sams Club whole sale
Coral Springs, FL
06.2020 - 10.2022
- Prepared merchandise for purchase or rental.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Cleaned shelves, counters and tables to maintain organized store.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Bachelor of Arts - Communications
Florida International University
Miami, FL12-2025
Associate of Arts - Coomunications
Broward College
Fort Lauderdale, FL12-2023
High School Diploma -
Marjory Stoneman Douglas High School
Parkland06-2019
Skills
- Cleaning and maintenance
- Emotional support
- Equipment handling
- Compassionate demeanor
- Transportation logistics
- Administrative tasks
- Hearse Driving
Languages
Spanish
Professional
Italian
Elementary
Portuguese
Elementary
Affiliations
ROTC Cadet
[University/School Name], [City, State]
[2021] – Present.
- Collaborated with peers to plan cadet events, including team-building activities and leadership training exercises.
- Actively supported ROTC efforts to engage with and improve the local community.
Community Volunteer and Family Support
[2021] – Present
- Provided consistent support to several community members, assisting with tasks and improving their quality of life.
- Dedicated time to helping family members with daily responsibilities, showcasing reliability and a strong work ethic.
- Maintained a positive presence within the community, building strong interpersonal relationships.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
CPR,First aid certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteRemoteImportant To Me
Work-life balancePaid sick leaveCareer advancementTimeline
Funeral Attendant
Star Of David Memorial Chapel
05.2024 - Current
Sales Associate
Wild Fork
06.2022 - 02.2024
Sales Associate
Sams Club whole sale
06.2020 - 10.2022
Bachelor of Arts - Communications
Florida International University
Associate of Arts - Coomunications
Broward College
High School Diploma -
Marjory Stoneman Douglas High School
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