Joshua Bonner
Sandy Springs,GA
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Family Caregiver
family care of georgia
Norcross, Georgia
03.2022 - 07.2024
- Helped develop treatment plans in collaboration with physicians and other medical staff.
- Kept detailed records of services rendered and progress made by patients over time.
- Developed meaningful relationships with clients through active listening and empathy.
- Provided emotional support and encouragement to family members who were ill or disabled.
- Organized medications for family members and administered them according to directions.
- Assisted family member with daily activities, such as bathing, dressing and grooming.
Package Handler
DHL eCommerce
Smyrna, GA
11.2023 - 12.2023
- Organized packages according to type, size, destination, and other specifications.
- Inspected packages for damages or defects and recorded any issues found.
- Collaborated with team members on tasks such as sorting mail into designated bins.
Overnight Stocker
Walmart
D Dunwoody, Georgia
02.2023 - 10.2023
- Organized shelves, racks and bins to ensure product availability.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Picked up boxes and related trash from sales floor.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Used proper case cutting techniques to cut and sort stock loads.
Assistant Manager
Burger King
Metro Atlanta, Georgia
06.2021 - 02.2023
- Worked at 16 different stores
- Assistant manager for the entire metro Atlanta area
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
Prep Person
Zaxby's Chicken Fingers & Buffalo Wings
Lawrenceville, Georgia
07.2020 - 11.2020
- Stocked kitchen with necessary supplies for daily operations.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Checked temperatures of refrigerators and freezers to ensure they remain at optimal levels.
- Transported prepared food items to designated areas using proper sanitation methods.
- Performed basic knife skills such as chopping vegetables or slicing meats.
Cook
McDonald's
Dacula, GA
09.2019 - 07.2020
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Collins Hill High School
Suwanee, GA05-2021
Skills
- Care Plan Development
- Medical Equipment Operation
- Errand running
- Emotional Support
- Hospice Care
- Mobility Assistance
- Excellent verbal communication skills
- Department management
- Work management
Timeline
Package Handler
DHL eCommerce
11.2023 - 12.2023
Overnight Stocker
Walmart
02.2023 - 10.2023
Family Caregiver
family care of georgia
03.2022 - 07.2024
Assistant Manager
Burger King
06.2021 - 02.2023
Prep Person
Zaxby's Chicken Fingers & Buffalo Wings
07.2020 - 11.2020
Cook
McDonald's
09.2019 - 07.2020
High School Diploma -
Collins Hill High School
Similar Profiles
JOYCELYN MARTINJOYCELYN MARTIN
Caregiver at Family Care of Georgia LLCCaregiver at Family Care of Georgia LLC
Will ChocalloWill Chocallo
Social Work Intern at Georgia Division of Family and Children ServicesSocial Work Intern at Georgia Division of Family and Children Services
Jessica CowartJessica Cowart
Fair Hearings Coordinator at Georgia Dept. of Family Children ServicesFair Hearings Coordinator at Georgia Dept. of Family Children Services