Joshua Boulden
Salt Lake City,UT
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Ski and Board Tec and Sales Associate
Utah Ski & Golf
12.2018 - Current
- Sales include setting up people's skis and snowboards, demonstrating new equipment, making deliveries, and restocking. Also, involved in repairing and tuning people's skis and snowboards.
- Handled returns and exchanges according to company policies.
- Implemented loss prevention strategies to reduce shrinkage rates.
- Developed promotional material for sales events and seasonal offers.
- Conducted price checks for customers and other staff members.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Operations Coordinator
Foam Laundry
04.2025 - 11.2025
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
Delivery Driver
Foam Laundry
04.2025 - 11.2025
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Snack Bar Attendant
CottonWood County Club
05.2023 - 08.2023
- I took customer orders and assisted them with their specific needs and requests to ensure their satisfaction.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
Pizza Shop Manager
1000 Degree Pizza
04.2022 - 04.2023
- I was responsible for opening and closing duties, taking orders, restocking, and food preparation, as well as schedule management.
- Implemented quality control measures to maintain high standards across products and services.
- Improved customer satisfaction rates through proactive problem-solving and service excellence.
- Facilitated cross-department collaboration to ensure project deadlines were met effectively.
- Led team meetings to communicate goals, progress, and expectations clearly.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
Sales Associate
Zumiez
03.2022 - 04.2022
- As part of my role, I will be responsible for providing excellent customer service by assisting customers with their inquiries, processing their purchases efficiently, and ensuring that the store shelves are consistently well-stocked with products. Help with opening and closing duties as well.
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT04-2027
High School Diploma - undefined
Murray High School
Murray, UT04-2023
Skills
- Customer service
- Equipment repairs
- Critical thinking
- Relationship building
- Strong communication
- Suggestive selling
- Calm demeanor
- Teamwork and collaboration
- Problem-solving skills
- Time management
Interests
Snowboarding, skiing, and surfing
Timeline
Operations Coordinator
Foam Laundry
04.2025 - 11.2025
Delivery Driver
Foam Laundry
04.2025 - 11.2025
Snack Bar Attendant
CottonWood County Club
05.2023 - 08.2023
Pizza Shop Manager
1000 Degree Pizza
04.2022 - 04.2023
Sales Associate
Zumiez
03.2022 - 04.2022
Ski and Board Tec and Sales Associate
Utah Ski & Golf
12.2018 - Current
High School Diploma - undefined
Murray High School
Bachelor of Science - Psychology
University of Utah
Community Service & Volunteer Work
- I help with make-a-wish
- Project Embraces