Richard Courtney
Big Bear,CA
Summary
Detail-oriented professional with a versatile background in retail and heavy equipment operation. Known for strong leadership, adaptability and communication skills, consistently delivering exceptional service and operational efficiency.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate/Ski Rental Technician
Mile High Sports and Equipment
Big Bear Lake, CA
11.2019 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized merchandise displays to enhance visual appeal and drive sales.
- Trained new associates on product knowledge, sales techniques, and store policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Heavy Equipment Operator
Mile High Sports and Equipment
Big Bear Lake, CA
05.2017 - 09.2021
- Operated range of heavy equipment on a regular basis with advanced skill.
- Conducted routine maintenance checks to ensure equipment safety and operational efficiency.
- Collaborated with team members to develop site layouts and execute project plans effectively.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Played a key role in successful project completions by maintaining open lines of communication with team members, ensuring timely adjustments when needed.
Education
High School Diploma -
Big Bear High School
Big Bear City, CASkills
- Reliable and Punctuale
- Customer service
- Teamwork
- Problem-solving
Timeline
Retail Sales Associate/Ski Rental Technician
Mile High Sports and Equipment
11.2019 - Current
Heavy Equipment Operator
Mile High Sports and Equipment
05.2017 - 09.2021
High School Diploma -
Big Bear High School